Store Manager

Tapestry
United Kingdom
Workplace: OnsiteFull timeGBP 37,000 - 60,000 annuallyFunction: Business OperationsExperience: 1-6 yearsSkills: ["Leadership","Customer focus","Communication","Interpersonal skills","Collaboration"]

Lead store performance by driving sales, profitability, and productivity, and executing strategic business plans based on local customer needs. Create a service-first culture through personalized clienteling, resolve customer concerns with empathy, and strengthen the Coach brand connection. Inspire, coach, and develop a diverse team while recruiting and retaining talent. Oversee day-to-day operations including inventory, payroll, loss prevention, merchandising, and optimized scheduling to deliver seamless service.

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Tapestry
Tapestry
19 hours ago

Store Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead store performance by driving sales, profitability, and productivity, and executing strategic business plans based on local customer needs. Create a service-first culture through personalized clienteling, resolve customer concerns with empathy, and strengthen the Coach brand connection. Inspire, coach, and develop a diverse team while recruiting and retaining talent. Oversee day-to-day operations including inventory, payroll, loss prevention, merchandising, and optimized scheduling to deliver seamless service.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Drive sales, profitability, and productivity across all store channels.
  • •Execute strategic business plans and stay responsive to evolving customer needs and local market trends.
  • •Deliver exceptional, service-first customer experiences through personalized clienteling and service excellence.
  • •Coach, develop, recruit, onboard, and retain a diverse, high-performing team.
  • •Oversee daily operations including inventory management, payroll, loss prevention, visual merchandising, and staffing/scheduling.

Pay and Benefits

Salary: GBP 37,000 - 60,000 annually
Perks:Employee DiscountPaid Leave

Key Requirements

  • •1–6 years of leadership experience in retail or service industries, with luxury or fashion experience a plus.
  • •Passion for leading people and building strong, motivated teams.
  • •A commitment to delivering best-in-class customer experiences aligned to Coach’s heritage and values.
  • •Strong business acumen focused on results and operational excellence.
  • •Proficiency in Microsoft Office and experience with retail systems for labor management, inventory, and sales reporting tools.
Experience:1-6 yearsRetailFashionLuxuryService
Skills:LeadershipCustomer focusCommunicationInterpersonal skillsCollaboration
Languages:English
Tech Stack:Microsoft OfficeLabor managementInventorySales reporting toolsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor