Account Manager Groceries, Romania

Delivery Hero
Bucharest
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Proactive","Organized","Detail-oriented","Analytical","Autonomous"]

Manage and grow key grocery partners on the Q-commerce platform by building strong relationships, running business reviews, and translating partner needs into measurable performance improvements. Analyze partner KPIs, execute plans grounded in deep understanding of Q-commerce delivery, assortment, and marketing activations, and provide tools for onboarding. Report to the Head of Q-commerce while meeting monthly and quarterly objectives.

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FursaFursa
Delivery Hero
Delivery Hero
2 days ago

Account Manager Groceries, Romania

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Manage and grow key grocery partners on the Q-commerce platform by building strong relationships, running business reviews, and translating partner needs into measurable performance improvements. Analyze partner KPIs, execute plans grounded in deep understanding of Q-commerce delivery, assortment, and marketing activations, and provide tools for onboarding. Report to the Head of Q-commerce while meeting monthly and quarterly objectives.
Location: Bucharest
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and maintain relationships with top grocery partners through proactive communication and business reviews.
  • •Develop and execute partner growth plans using technical understanding of the Q-commerce delivery model, marketing activations, and assortment performance.
  • •Own partner business performance by analyzing key KPIs and ensuring growth.
  • •Prepare reports and dashboards for partners and for operational improvements.
  • •Onboard new partners with the necessary tools and information and translate partner feedback into product, marketing, and operations improvements.

Pay and Benefits

Equity and Bonus:Equity
Perks:EquityHealth InsuranceRemote WorkParental Leave

Key Requirements

  • •4+ years of experience managing large corporate accounts with multiple stakeholders.
  • •Knowledge of the Retail & Grocery industry (significant plus).
  • •Strong analytical and commercial problem-solving skills.
  • •Excellent communication and negotiation skills.
  • •Full proficiency in Romanian and fluent English; computer literate with tools like Google Docs, MS Office, and Salesforce.
Experience:4+ yearsRetailGroceryQ-commerceOn-demand market
Skills:ProactiveOrganizedDetail-orientedAnalyticalAutonomous
Languages:RomanianEnglish
Tech Stack:Google DocsMS OfficeSalesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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