Service Technician

Fronius International
Slovakia
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsSkills: ["Technical understanding","Customer orientation","Communication","Teamwork","Flexibility"]

Provide customer-facing service and technical support for welding equipment in the Banská Bystrica area. Diagnose and resolve issues based on customer descriptions (including by phone), perform repairs and oversee installations and software updates, and ensure systems are integrated. Manage customer equipment loaning/rental, handle spare-parts processes, support inventory and returned-device checks, and contribute customer feedback and market information to sales and marketing.

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FursaFursa
Fronius International
Fronius International
1 month ago

Service Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 days agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Provide customer-facing service and technical support for welding equipment in the Banská Bystrica area. Diagnose and resolve issues based on customer descriptions (including by phone), perform repairs and oversee installations and software updates, and ensure systems are integrated. Manage customer equipment loaning/rental, handle spare-parts processes, support inventory and returned-device checks, and contribute customer feedback and market information to sales and marketing.
Location: Slovakia
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Be the contact person for customers and technical consultants in a defined area, ensuring repair and servicing of welding equipment.
  • •Answer customer questions by phone based on problem descriptions and solve individual issues at customer sites.
  • •Arrange equipment loaning/rental and support handling of customer asset processing and information requests via CRM.
  • •Take responsibility for installations and software updates, and commission electrical devices after repairs.
  • •Integrate Fronius systems into existing customer systems and provide support for spare parts/service logistics, inventory, and returned-device checks.

Key Requirements

  • •Completed specialist training including electrotechnical experience (professional practice required).
  • •At least 1 year of relevant specialist experience in the role.
  • •Ability to operate independently after at least one year of onboarding/training.
  • •Basic knowledge of welding processes including E-Hand, TIG, and MIG/MAG.
  • •Experience with safety checks and calibration.
Experience:1+ years
Skills:Technical understandingCustomer orientationCommunicationTeamworkFlexibility
Licenses:Driver's license
Languages:Slovak (C2)English (B2)
Tech Stack:MS OfficeCRM

Company Brief

Fronius International
Develops welding technology, solar energy solutions, and battery charging systems for industrial and commercial use. The company serves manufacturing, energy, and mobility customers with equipment, software, and services built around efficient power conversion.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Wels, Austria
Founded: 1945
WebsiteLinkedIn