Sales Consultant - Kate Spade, Dubai Mall

Al Tayer Group
Dubai
Workplace: OnsiteFull timeFunction: SalesExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Communication","Relationship building","Product knowledge","Attention to detail"]

Deliver warm, friendly customer service and use product knowledge to identify customer needs, recommend suitable items, and close sales at every opportunity. Handle payments and provide professional cash point service, manage complaints according to after-sales policy, and escalate when needed. Maintain grooming standards, store presentation, fitting rooms, and stock areas, including daily stock checks and database recruitment via the POS system. Ensure compliance with company refund, exchange, safety, and security policies.

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Al Tayer Group
Al Tayer Group
2 days ago

Sales Consultant - Kate Spade, Dubai Mall

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Deliver warm, friendly customer service and use product knowledge to identify customer needs, recommend suitable items, and close sales at every opportunity. Handle payments and provide professional cash point service, manage complaints according to after-sales policy, and escalate when needed. Maintain grooming standards, store presentation, fitting rooms, and stock areas, including daily stock checks and database recruitment via the POS system. Ensure compliance with company refund, exchange, safety, and security policies.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome and greet customers and provide excellent customer service at all times.
  • •Identify customer needs through questions, recommend and demonstrate products, and close sales.
  • •Receive authorized payments, issue receipts/bills, and provide professional cash point service.
  • •Handle customer complaints professionally and efficiently, escalating to management when necessary.
  • •Maintain product knowledge, grooming standards, store presentation, and daily stock level checks; minimize stock loss on the sales floor and in fitting rooms.

Key Requirements

  • •High school qualification.
  • •3 to 4 years of retail sales or customer service experience.
  • •Ability to confidently recommend and demonstrate appropriate products.
  • •Comfort with cash handling and issuing receipts/bills against purchases.
  • •Ability to maintain product knowledge, store promotions, and personal grooming standards as advised by the Store Manager.
Experience:3-4 yearsRetail salesCustomer service
Education:High School
Skills:Customer serviceCommunicationRelationship buildingProduct knowledgeAttention to detail
Tech Stack:POS system

Company Brief

Al Tayer Group
Privately held UAE conglomerate founded in 1979 operating across automotive, luxury & lifestyle retail, real estate and ventures. Al Tayer Group represents global brands, runs retail and e‑commerce operations, and has diversified investments across the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1979
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