Transportation Examiner-CPI Claims

Davies
Texas
Workplace: RemoteFull timeUSD 55,000 - 65,500 annuallyFunction: Transportation & Fleet OperationsSkills: ["Customer service","Communication","Analytical thinking","Organizational skills","Problem-solving"]

Manage and process CPI transportation claims with precision, ensuring timely and accurate claim resolution. You’ll gather and prepare documentation, review waivers for coverage eligibility, analyze loan and insurance details, and apply customer service best practices while explaining complex policy terms. Work collaboratively with customers, agents, underwriters, and stakeholders, while maintaining strong documentation, quality standards, and service-level/production goals using internal systems and valuation tools.

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Davies
Davies
1 hour ago

Transportation Examiner-CPI Claims

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Last checked: 1 hour agoStatus: Live

Job Summary

Manage and process CPI transportation claims with precision, ensuring timely and accurate claim resolution. You’ll gather and prepare documentation, review waivers for coverage eligibility, analyze loan and insurance details, and apply customer service best practices while explaining complex policy terms. Work collaboratively with customers, agents, underwriters, and stakeholders, while maintaining strong documentation, quality standards, and service-level/production goals using internal systems and valuation tools.
Location: Texas
Workplace: Remote
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Process CPI transportation claims while maintaining regular, dependable attendance and working during established hours.
  • •Gather and prepare claim documentation, analyze loan transaction histories, and review waivers to determine coverage eligibility and calculate claim amounts.
  • •Monitor and follow up on pending claims and maintain quality standards and service/prodution goals.
  • •Communicate effectively with customers and stakeholders throughout the claims process and explain complex policy terms clearly.
  • •Document all correspondence and claim-related information in AS400 and use internal systems to support claim resolution.

Pay and Benefits

Salary: USD 55,000 - 65,500 annually
Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysLife InsuranceDisability

Key Requirements

  • •3+ years in auto adjusting.
  • •Proficiency in required software tools and auto valuation programs.
  • •Excellent verbal, written, and telephone communication skills.
  • •Strong analytical, organizational, and time-management abilities to manage multiple claims and meet deadlines.
  • •Proven customer service experience explaining technical or policy-related information.
Experience:InsuranceAuto adjusting
Skills:Customer serviceCommunicationAnalytical thinkingOrganizational skillsProblem-solving
Tech Stack:AS400Microsoft Office SuiteOutlookWordExcelAdobe PDFISOCARFAXWinloanClaimtrakCCCOneMitchellAutosourceKelley Blue Book

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
Glassdoor
Glassdoor: 3.8
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