Office Manager

Sev Laser
United States
Workplace: OnsiteFull timeUSD 70,500 - 70,500 annuallyFunction: Administration & Executive AssistanceSkills: ["Leadership","Coaching","Accountability","Client experience","Communication"]

Lead end-to-end office performance at SEV Laser, owning daily operations, team development, and the client experience. Build and coach a high-performing team, set measurable daily/weekly goals, and drive service excellence aligned to clinical protocols. Manage scheduling, room utilization, inventory, safety/compliance, and escalated client issues. Own revenue growth and profitability by meeting GAAP and cash targets, optimizing labor costs, and supporting marketing and demand generation.

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Sev Laser
Sev Laser
13 hours ago

Office Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead end-to-end office performance at SEV Laser, owning daily operations, team development, and the client experience. Build and coach a high-performing team, set measurable daily/weekly goals, and drive service excellence aligned to clinical protocols. Manage scheduling, room utilization, inventory, safety/compliance, and escalated client issues. Own revenue growth and profitability by meeting GAAP and cash targets, optimizing labor costs, and supporting marketing and demand generation.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead daily operations to ensure efficient workflow and maintain strong room utilization.
  • •Drive a positive, accountable culture aligned with SEV values and coach teams to improve performance in real time.
  • •Partner with clinical leaders and reinforce front-desk and provider standards to deliver consistent treatment outcomes and OSAT/5-star results.
  • •Manage scheduling and staffing coverage, including onboarding/training and capacity planning for growth and seasonality.
  • •Own revenue, profitability, and cost controls by meeting GAAP/cash revenue budgets, managing labor within budget, and overseeing inventory.

Pay and Benefits

Salary: USD 70,500 annually
Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeavePaid HolidaysEmployee Assistance

Key Requirements

  • •Lead, coach, and develop team members to meet performance expectations tied to clinical outcomes and client experience.
  • •Set and inspect daily and weekly goals across key metrics including package/membership conversion, trial conversion, rebooking rates, and review generation.
  • •Maintain staffing coverage through proactive talent planning, recruiting, onboarding, and training to productivity standards.
  • •Ensure clinical and service excellence by following SEV clinical protocols and experience standards end-to-end.
  • •Own office profitability by managing labor and inventory within budget and driving revenue performance against GAAP and cash targets.
Skills:LeadershipCoachingAccountabilityClient experienceCommunication

Company Brief

Sev Laser
Designs, manufactures, and supplies industrial laser systems and related equipment for cutting, engraving, and processing applications across manufacturing sectors. Offers customized laser solutions and after-sales support for commercial and industrial clients.
Industry: Industrial Machinery
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