Full Time Branch Ambassador - Eastern Maryland (North Cluster)

Discover Financial
Baltimore
Workplace: OnsiteFull timeUSD 48,048 - 48,048 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Communication","Adaptability","Precision","Curiosity"]

Serve as the welcoming, compliance-minded front line in a community banking branch. Execute accurate high-volume cash transactions while maintaining a compliance-first mindset for security, audit, and BSA/AML requirements. Educate customers on mobile banking and digital payment tools, listen to needs to match customers with the right solutions, and ensure a warm, human experience throughout busy operations.

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Discover Financial
Discover Financial
3 days ago

Full Time Branch Ambassador - Eastern Maryland (North Cluster)

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as the welcoming, compliance-minded front line in a community banking branch. Execute accurate high-volume cash transactions while maintaining a compliance-first mindset for security, audit, and BSA/AML requirements. Educate customers on mobile banking and digital payment tools, listen to needs to match customers with the right solutions, and ensure a warm, human experience throughout busy operations.
Location: Baltimore
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions with 100% accuracy and maintain a compliance-first approach for security, audit, BSA/AML, and federal regulatory standards.
  • •Educate clients on mobile banking, remote deposit capture, and contactless payments to improve convenience and security.
  • •Listen to customer needs, identify goals, and recommend appropriate digital tools or banking solutions.
  • •Greet customers and ensure an exceptional, human-centric experience during busy branch operations.
  • •Support surrounding branches as needed within a 50 mile radius and adapt to business-driven schedule adjustments.
Travel: Low travel

Pay and Benefits

Salary: USD 48,048 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsurancePaid LeaveEducation Assistance401kPaid ParentalChildcareElder Care

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Available for flexible scheduling, including weekends, with hours/days subject to change.
  • •Attend required training sessions that may occur on a different schedule from the primary shift.
Experience:1+ years
Education:High School
Skills:HospitalityCommunicationAdaptabilityPrecisionCuriosity
Tech Stack:G-SuiteMobile bankingRemote deposit captureContactless payments

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn