Guest Services Supervisor - Citizens Live at The Wylie

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Oversee and coordinate the Guest Services team at the venue, including supervising staff during events and ensuring exceptional guest experiences. Train and lead team members on ticket scanning, ushering, lost and found, and guest assistance throughout the venue. Keep the team informed on event details, help manage staff breaks, and support compliance with venue policies and safety regulations. Participate in sustainability efforts and help close the venue after shows.

Location: Pittsburgh

Workplace: Onsite

Employment Type: Part time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Assign, direct, and supervise Guest Services staff during events.
•Provide guest service by greeting guests and handling inquiries and complaints.
•Lead and train staff on ticket scanning, ushering, lost and found, and guest direction.
•Ensure team members are informed on event-specific details and assist management with staff breaks.
•Support venue compliance with policies and safety regulations; participate in sustainability and end-of-show venue closing tasks.

Key Requirements

•High School Diploma or equivalent.
•At least 2 years in a guest services or hospitality role, ideally in a supervisory position.
•Creative thinking and strong problem-solving skills.
•Excellent verbal, written, and interpersonal communication skills.
•Ability to lift and carry 50 lbs and perform constant walking and climbing stairs.

Experience:2+ yearsHospitalityGuest servicesVenue operations

Education:High School

Skills:LeadershipTrainingCommunicationTeamworkJudgment

Company Brief

Live Nation Entertainment

Industry: Events & Live Entertainment

Website

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Live Nation Entertainment

1 month ago

Guest Services Supervisor - Citizens Live at The Wylie

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Pittsburgh

Workplace: Onsite

Employment Type: Part time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Assign, direct, and supervise Guest Services staff during events.
•Provide guest service by greeting guests and handling inquiries and complaints.
•Lead and train staff on ticket scanning, ushering, lost and found, and guest direction.
•Ensure team members are informed on event-specific details and assist management with staff breaks.
•Support venue compliance with policies and safety regulations; participate in sustainability and end-of-show venue closing tasks.

Key Requirements

•High School Diploma or equivalent.
•At least 2 years in a guest services or hospitality role, ideally in a supervisory position.
•Creative thinking and strong problem-solving skills.
•Excellent verbal, written, and interpersonal communication skills.
•Ability to lift and carry 50 lbs and perform constant walking and climbing stairs.

Experience:2+ yearsHospitalityGuest servicesVenue operations

Education:High School

Skills:LeadershipTrainingCommunicationTeamworkJudgment

Company Brief

Live Nation Entertainment

Industry: Events & Live Entertainment

Website