Global Product Support (GPS)

Support new product introductions by working with account teams on on-site and technical training and by ensuring corrective actions and lessons learned are incorporated into new product design intent. Contribute to FMECA and CAPA, develop service procedures and best known methods, and partner with Quality & Reliability to address top field issues. Lead engineering design review participation, run/coordinate failure analysis when needed, manage beta site test plans, and align with global technical training.