Principal Product Operations Manager
Cengage Group
Ohio
Workplace: OnsiteFull timeUSD 138,200 - 221,100 annuallyFunction: Business OperationsExperience: 15+ yearsSkills: ["Analytical thinking","Communication","Storytelling","Cross-functional leadership","Critical thinking"]Own the operating model for Cengage’s AI product organization, building processes, cadences, and frameworks that keep teams aligned and conflict-free. Lead investment case development, coordinate customer/market/technical research, and partner with legal and governance to manage risk. Steward the AI patent/IP position, coach PMs without authority, and align engineering, GTM, and PR through consistent external narratives while troubleshooting critical org gaps.

