Senior Clinical Helpdesk Associate - REMOTE
NTT
United States
Workplace: RemoteFull timeUSD 41,976 - 72,875Function: Customer Support (Service Desk)Experience: 4+ yearsSkills: ["Service philosophy","Communication","Interpersonal skills","Listening","Fast-paced adaptability"]Join the Provider Clinical Service Desk as a call center agent supporting healthcare customers 24x7x365. You’ll respond to inbound service desk calls about clinical and technical issues in applications such as Epic, Cerner, McKesson, and Meditech, troubleshoot workflow and access problems, and document, resolve, close, or escalate incident tickets in a timely manner. The role requires shift flexibility, including nights, weekends, and holidays.
