Fund Service Transfer Agency Manager (Taipei, Taipei City, TW, 11561)

HSBC
Taipei
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Client relationship building","Problem-solving","Service improvement","Communication","Management"]

Lead Transfer Agency operations for Securities Services within Corporate and Institutional Banking, ensuring accurate and timely processing of customer and regulatory reports. Build positive client relationships, solve issues across system and operational procedures, and drive improvements to service standards and operating efficiency. Identify and initiate system enhancement needs while coordinating with internal and external parties, and escalate process and client issues in a timely manner.

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FursaFursa
HSBC
HSBC
2 months ago

Fund Service Transfer Agency Manager (Taipei, Taipei City, TW, 11561)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 minutes agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead Transfer Agency operations for Securities Services within Corporate and Institutional Banking, ensuring accurate and timely processing of customer and regulatory reports. Build positive client relationships, solve issues across system and operational procedures, and drive improvements to service standards and operating efficiency. Identify and initiate system enhancement needs while coordinating with internal and external parties, and escalate process and client issues in a timely manner.
Location: Taipei
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Ensure effective and correct Transfer Agency operations and the accuracy and timely dispatch of customer and regulatory reports.
  • •Foster positive client relationships.
  • •Solve problems related to system or operational procedures and improve service standards and operating efficiency.
  • •Initiate system enhancement requirements and coordinate with multiple internal and external parties.
  • •Escalate process improvement needs and client issues in a timely manner.

Key Requirements

  • •Bachelor degree or above with a business-related major.
  • •Extensive knowledge and experience with SITEs Transfer Agency operations and systems.
  • •Good command of English for writing and speaking.
  • •Good communication and management skills.
  • •Trust Level 3 (信託業管理人員) and completion of listed license/qualification requirements (銀行內部控制與內部稽核測驗, 金融市場常識與職業道德).
Education:Bachelor's in business related
Skills:Client relationship buildingProblem-solvingService improvementCommunicationManagement
Licenses:信託業管理人員 (Trust Level 3)銀行內部控制與內部稽核測驗金融市場常識與職業道德
Languages:English
Tech Stack:SITEs Transfer AgencyGPAD

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn