Heidi Health

3 months ago

Technical Project Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Owner of end-to-end technical project plans for enterprise deployments in healthtech, coordinating across engineering, Solutions Engineering, and customer teams to deliver complex SaaS implementations on time while managing risks and stakeholder expectations.

Location: New York

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Own the end-to-end technical project plan for enterprise implementations — defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
•Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
•Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders — aligning on integration approach, configuration requirements, and go-live readiness
•Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
•Act as the voice of the customer internally — bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquity

Key Requirements

•3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
•Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
•Technically fluent and comfortable discussing HL7 and FHIR integrations, SSO, and data workflows
•Experience working directly with healthcare providers, health systems, or EMR, such as Epic and Cerner
•Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball

Experience:3-5 yearsHealthcareSaaSEnterprise software

Skills:CommunicationStakeholder managementProblem-solving

Tech Stack:HL7FHIRSSOData workflowsEpicCerner

Company Brief

Heidi Health

Builds an AI medical scribe and clinical productivity platform that automates documentation, form-filling, and task management to expand clinician capacity across hospitals, GP clinics and specialist services worldwide.

Industry: HealthTech

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: Melbourne, Australia

Founded: 2019

Glassdoor: 4.7

Website LinkedIn Glassdoor

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Heidi Health

3 months ago

Technical Project Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: New York

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Own the end-to-end technical project plan for enterprise implementations — defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
•Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
•Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders — aligning on integration approach, configuration requirements, and go-live readiness
•Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
•Act as the voice of the customer internally — bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquity

Key Requirements

•3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
•Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
•Technically fluent and comfortable discussing HL7 and FHIR integrations, SSO, and data workflows
•Experience working directly with healthcare providers, health systems, or EMR, such as Epic and Cerner
•Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball

Experience:3-5 yearsHealthcareSaaSEnterprise software

Skills:CommunicationStakeholder managementProblem-solving

Tech Stack:HL7FHIRSSOData workflowsEpicCerner

Company Brief

Heidi Health

Industry: HealthTech

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: Melbourne, Australia

Founded: 2019

Glassdoor: 4.7

Website LinkedIn Glassdoor