Member Services Representative, AACU Branch Operations (PHL Airport) (Philadelphia, PA, US)

American Airlines Group
Philadelphia
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Member service","Cross-selling","Teamwork","Organization","Attention to detail"]

Serve American Airlines Credit Union members at the Philadelphia International Airport branch by opening accounts, processing deposits and loan payments, handling member inquiries, and performing monetary transactions. Provide notary services as needed, support branch coverage, and help drive cross-selling of credit union products. Follow internal controls, confidentiality requirements, and applicable laws (including the Bank Secrecy Act) while maintaining a service-focused, team-based environment.

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American Airlines Group
American Airlines Group
14 hours ago

Member Services Representative, AACU Branch Operations (PHL Airport) (Philadelphia, PA, US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Serve American Airlines Credit Union members at the Philadelphia International Airport branch by opening accounts, processing deposits and loan payments, handling member inquiries, and performing monetary transactions. Provide notary services as needed, support branch coverage, and help drive cross-selling of credit union products. Follow internal controls, confidentiality requirements, and applicable laws (including the Bank Secrecy Act) while maintaining a service-focused, team-based environment.
Location: Philadelphia
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Open new accounts and sell/process credit union services for new and existing members.
  • •Post deposits and process loan payments while maintaining accurate account information.
  • •Process monetary transactions and perform notary services as required.
  • •Research member inquiries, provide timely solutions, and support branch functions and coverage.
  • •Implement internal controls and security measures in line with credit union policies and government regulations.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet Insurance

Key Requirements

  • •High school diploma or GED.
  • •Must be able to work in-person at the assigned branch location.
  • •Cash handling and sales, or a combination of customer service and financial institution experience within the last twelve months.
  • •Skilled in Microsoft Office (Word, Excel, Access, PowerPoint) through work experience or education.
  • •Ability to speak, read, and write in English; Spanish is a plus.
Experience:Financial servicesBankingCredit union
Education:Bachelor's
Skills:Member serviceCross-sellingTeamworkOrganizationAttention to detail
Languages:EnglishSpanish
Tech Stack:Microsoft OfficeWordExcelAccessPowerPoint

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn