Director, Project Management - Design Operations

Discover Financial
San Francisco, Richmond, New York
Full timeUSD 206,000 - 235,100 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 8+ yearsEducation: bachelorsSkills: ["Communication","Collaboration","Problem solving","Influencing","Relationship building"]

Lead high-priority design operations programs for the Enterprise Platforms & Software Design (EPS.xd) Operations team. Set operational strategy, standards and practice management, and use portfolio/program management best practices to scale design impact. Direct and grow cross-functional teams, develop metrics for experience team health, and partner with enterprise stakeholders to operationalize human-centered and software delivery lifecycle programs. Serve as a trusted advisor to executive leaders while balancing thought leadership and execution.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Discover Financial
Discover Financial
2 days ago

Director, Project Management - Design Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead high-priority design operations programs for the Enterprise Platforms & Software Design (EPS.xd) Operations team. Set operational strategy, standards and practice management, and use portfolio/program management best practices to scale design impact. Direct and grow cross-functional teams, develop metrics for experience team health, and partner with enterprise stakeholders to operationalize human-centered and software delivery lifecycle programs. Serve as a trusted advisor to executive leaders while balancing thought leadership and execution.
Location: San Francisco, Richmond, New York
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Director level

Key Responsibilities

  • •Develop operational strategy to address complex challenges for a large, growing design organization
  • •Lead people and cross-functional teams across design program management, operations, and resources
  • •Own standards, practice management, delivery principles, and processes for design operations
  • •Manage portfolios and programs: allocation, resourcing, prioritization, metrics, and delivery at scale
  • •Partner with enterprise teams to build and implement human-centered operational programs

Pay and Benefits

Salary: USD 206,000 - 235,100 annually

Key Requirements

  • •Bachelor’s Degree or Military experience
  • •At least 8 years of project management experience
  • •At least 3 years of people management experience
  • •Strong experience managing design deliverables and operations management
  • •Familiarity with PDLC/SDLC and design development processes
Experience:8+ years
Education:Bachelor's
Skills:CommunicationCollaborationProblem solvingInfluencingRelationship building
Certifications:PMPLeanAgileSix Sigma
Tech Stack:AI toolsHuman Centered DesignSoftware Delivery LifecycleGlobal Learning & DevelopmentPDLCSDLCDesign systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn