Sr Account Manager - Tampa

Fiserv
Florida
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Client relationship management","Cross-functional collaboration","Independent decision-making","Problem prevention","Good judgment"]

Own enterprise account outcomes by ensuring high-quality delivery and ongoing maintenance support for assigned clients. Build and manage operational and technical relationships through in-person visits and calls, deeply understand client goals and industry trends, and provide reporting on progress. Lead cross-functional efforts on incident response, process improvement, and standard operating procedures while maintaining compliance with audits and client profile updates.

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FursaFursa
Fiserv
Fiserv
12 hours ago

Sr Account Manager - Tampa

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own enterprise account outcomes by ensuring high-quality delivery and ongoing maintenance support for assigned clients. Build and manage operational and technical relationships through in-person visits and calls, deeply understand client goals and industry trends, and provide reporting on progress. Lead cross-functional efforts on incident response, process improvement, and standard operating procedures while maintaining compliance with audits and client profile updates.
Location: Florida
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and manage operational and technical relationships through in-person visits and phone calls to carry out the account plan
  • •Understand the client’s environment to ensure full utilization of solutions for maximum benefit
  • •Provide reporting on accomplishments and in-process activities
  • •Influence cross-functionally on critical initiatives including incident response, process improvement, and standard operating procedures
  • •Maintain compliance with system audits, client profile updates, and related administrative duties
Travel: Medium travel

Key Requirements

  • •High School Diploma or equivalent experience
  • •3+ years’ experience in customer service
  • •Ability to travel up to 20%
  • •Bachelor’s degree
  • •Project Management experience
Experience:3+ years
Education:High School
Skills:Client relationship managementCross-functional collaborationIndependent decision-makingProblem preventionGood judgment

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn