Operations Coordinator

SRS Distribution
Wilmington
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 1-2 yearsEducation: high_schoolSkills: ["Communication","Customer service","Organizational skills","Time management","Problem-solving"]

Coordinate daily warehouse operations to ensure work orders run accurately and on schedule, supporting customer satisfaction. Own end-to-end order handling, including loading/unloading, inventory purchasing, weekly cycle counts, and resolution of damaged or outdated stock. Use Agility and On Demand routing software to maintain stock visibility and dispatch trucks for timely deliveries. Balance orders day-end and provide professional support to customers and branch leadership, with occasional regional travel for audits and assessments.

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SRS Distribution
SRS Distribution
2 days ago

Operations Coordinator

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Last checked: 1 hour agoStatus: Live

Job Summary

Coordinate daily warehouse operations to ensure work orders run accurately and on schedule, supporting customer satisfaction. Own end-to-end order handling, including loading/unloading, inventory purchasing, weekly cycle counts, and resolution of damaged or outdated stock. Use Agility and On Demand routing software to maintain stock visibility and dispatch trucks for timely deliveries. Balance orders day-end and provide professional support to customers and branch leadership, with occasional regional travel for audits and assessments.
Location: Wilmington
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Coordinate and manage daily warehouse operations to execute work orders accurately and on schedule.
  • •Resolve incoming customer complaints promptly, taking ownership and coordinating with warehouse personnel and delivery teams.
  • •Oversee accurate loading and unloading for vendors and customers while meeting company standards.
  • •Use On Demand routing software to dispatch trucks and ensure timely, precise deliveries.
  • •Use Agility software for stock tracking and reporting, and perform inventory activities including purchasing, weekly cycle counts, and managing damaged or outdated stock.
Travel: Low travel

Key Requirements

  • •Demonstrate excellent verbal and written communication skills for professional customer and team interactions.
  • •Resolve customer complaints promptly with strong interpersonal and customer service skills.
  • •Use organizational, time-management, and attention-to-detail skills to meet deadlines in a fast-paced environment.
  • •Apply analytical and problem-solving skills to address operational challenges and maintain accurate order/inventory execution.
  • •Proficiency with Microsoft Office Suite and Agility software for tracking and reporting stock levels, plus a valid driver’s license.
Experience:1-2 years
Education:High School
Skills:CommunicationCustomer serviceOrganizational skillsTime managementProblem-solving
Licenses:Driver's license
Tech Stack:AgilityMicrosoft Office SuiteOn Demand routing software

Company Brief

SRS Distribution
SRS Distribution is a leading distributor of roofing materials and complementary building products across the United States, serving contractors and dealers through a broad network of branches and supply-chain services.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: McKinney, United States
Founded: 2007
WebsiteLinkedIn