Deal Desk Manager

Own end-to-end deal processing, including quote creation, discount review, order form generation, and approval routing, while minimizing escalation and speeding turnaround. Partner with the Senior Deal Desk Manager to ensure coverage across the deal portfolio. Become an expert in CPQ and Salesforce integrations, document pain points, and drive workflow improvements. Build playbooks and approval matrices, support pricing updates, and analyze deal data (velocity, exceptions, approval rates) to inform policy and pricing decisions—moving routine work to self-service automation.