Samsonite

3 weeks ago

Associate Manager PT 20-29 hours (Phoenix Premium)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead retail client experience by driving personal and store sales goals and KPI performance, including conversion and client data capture. Support store leadership with training and roleplay-based coaching, using company tools to build a 360-degree coaching culture. Deliver consistent service by reinforcing visual merchandising standards, client tools and event strategies, while maintaining compliance through timecard accuracy and required training.

Location: United States

Workplace: Onsite

Employment Type: Part time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
•Plan and prioritize work, champion change, take responsibility for performance, and complete assigned tasks by deadlines.
•Train and develop others through consistent roleplay and coaching; assist the Store Manager with training and development for store associates and complete quarterly personal goal-setting.
•Provide strengths-based coaching and feedback, support a 360-degree coaching culture, and stay open to feedback from supervisors, peers, and the team.
•Ensure an excellent client experience by following visual guidelines, enforcing client service practices (client books, thank you cards, event strategies), and maintaining compliance (timecards, Tumi University Training, company policies).

Pay and Benefits

Perks:TrainingEmployee DiscountPaid LeaveEap401k

Key Requirements

•Understand the brand and have a strong passion for the lifestyle, clients, and product assortment.
•Have strong sales and client experience, preferably in the luxury market, with demonstrated success meeting sales goals and KPI targets.
•Value collaboration and be open to feedback and coaching.
•Be flexible to work nights, weekends, mornings, and holidays as needed.
•Show integrity, lead by example, and have strong time management skills.

Experience:Luxury retail

Skills:Client serviceCommunicationCoachingDe-escalationEthical conduct

Company Brief

Samsonite

Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn

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Samsonite

3 weeks ago

Associate Manager PT 20-29 hours (Phoenix Premium)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Part time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
•Plan and prioritize work, champion change, take responsibility for performance, and complete assigned tasks by deadlines.
•Train and develop others through consistent roleplay and coaching; assist the Store Manager with training and development for store associates and complete quarterly personal goal-setting.
•Provide strengths-based coaching and feedback, support a 360-degree coaching culture, and stay open to feedback from supervisors, peers, and the team.
•Ensure an excellent client experience by following visual guidelines, enforcing client service practices (client books, thank you cards, event strategies), and maintaining compliance (timecards, Tumi University Training, company policies).

Pay and Benefits

Perks:TrainingEmployee DiscountPaid LeaveEap401k

Key Requirements

•Understand the brand and have a strong passion for the lifestyle, clients, and product assortment.
•Have strong sales and client experience, preferably in the luxury market, with demonstrated success meeting sales goals and KPI targets.
•Value collaboration and be open to feedback and coaching.
•Be flexible to work nights, weekends, mornings, and holidays as needed.
•Show integrity, lead by example, and have strong time management skills.

Experience:Luxury retail

Skills:Client serviceCommunicationCoachingDe-escalationEthical conduct

Company Brief

Samsonite

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn