Mastercard

1 month ago

Lead Site Reliability Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead the production readiness for Mastercard products by driving architecture-to-deployment lifecycle, defining standards, and enabling automation to ensure scalable, reliable services across distributed teams. Own monitoring, CI/CD governance, incident response, and cross-functional collaboration to improve customer experience and operational resilience in a cloud-based environment.

Location: Mexico City

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Lead and own the full lifecycle of services—from architecture and design through deployment, operations, and continuous optimization—ensuring scalability, reliability, and alignment with business objectives.
•Analyze platform-level ITSM performance and proactively establish feedback loops with engineering teams, influencing roadmap prioritization to address systemic gaps and improve resiliency.
•Define and drive production readiness standards, including operational design reviews, capacity planning, and launch governance, ensuring services meet reliability and scalability benchmarks before go-live.
•Define and evolve monitoring frameworks for availability, latency, and system health, leveraging metrics and telemetry to proactively prevent incidents and improve service performance.
•Champion automation-first principles to scale systems efficiently, reducing manual toil while improving deployment velocity and overall system reliability.

Key Requirements

•Bachelor’s degree in computer science, engineering or a related technical field, or equivalent practical experience.
•8–15 years of experience in Site Reliability Engineering, Infrastructure, or DevOps with leadership responsibilities.
•Strong technical foundation across Linux/UNIX, enterprise platforms, and database environments (Oracle/SQL).
•Experience with observability/monitoring tools (e.g., Splunk, Dynatrace) and driving improved system visibility and reliability.
•Proficiency in programming/scripting languages such as Python, Java, Go, C/C++, Perl, or Ruby and cloud experience (preferably AWS).

Experience:8-15 yearsPaymentsFintech

Education:Bachelor's

Skills:LeadershipMentoringCommunicationCollaborationProblem-solving

Languages:English

Tech Stack:PythonJavaGoC/C++PerlRubyAWSSplunkDynatraceLinuxUNIXOracleSQLCI/CDKubernetes

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Mastercard

1 month ago

Lead Site Reliability Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Mexico City

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Lead and own the full lifecycle of services—from architecture and design through deployment, operations, and continuous optimization—ensuring scalability, reliability, and alignment with business objectives.
•Analyze platform-level ITSM performance and proactively establish feedback loops with engineering teams, influencing roadmap prioritization to address systemic gaps and improve resiliency.
•Define and drive production readiness standards, including operational design reviews, capacity planning, and launch governance, ensuring services meet reliability and scalability benchmarks before go-live.
•Define and evolve monitoring frameworks for availability, latency, and system health, leveraging metrics and telemetry to proactively prevent incidents and improve service performance.
•Champion automation-first principles to scale systems efficiently, reducing manual toil while improving deployment velocity and overall system reliability.

Key Requirements

•Bachelor’s degree in computer science, engineering or a related technical field, or equivalent practical experience.
•8–15 years of experience in Site Reliability Engineering, Infrastructure, or DevOps with leadership responsibilities.
•Strong technical foundation across Linux/UNIX, enterprise platforms, and database environments (Oracle/SQL).
•Experience with observability/monitoring tools (e.g., Splunk, Dynatrace) and driving improved system visibility and reliability.
•Proficiency in programming/scripting languages such as Python, Java, Go, C/C++, Perl, or Ruby and cloud experience (preferably AWS).

Experience:8-15 yearsPaymentsFintech

Education:Bachelor's

Skills:LeadershipMentoringCommunicationCollaborationProblem-solving

Languages:English

Tech Stack:PythonJavaGoC/C++PerlRubyAWSSplunkDynatraceLinuxUNIXOracleSQLCI/CDKubernetes

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor