IT Engineer

Thinking Machines Lab
New York
Workplace: OnsiteFull timeUSD 190,000 - 300,000 annuallyFunction: IT Operations (Systems/Network Admin)Experience: 5+ yearsSkills: ["Problem-solving","Ownership","Collaboration","Documentation"]

Serve as the primary onsite IT partner for the New York office, providing responsive support for hardware, software, access, network, and workplace technology. Own employee onboarding/offboarding and device lifecycle management for macOS fleets, administer identity and access via Okta, and help manage SaaS and infrastructure workflows with Terraform and Git-based processes. Operate office technology and physical security systems, support A/V and hybrid events, and coordinate with San Francisco IT/Security on standards and incident response.

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FursaFursa
Thinking Machines Lab
Thinking Machines Lab
1 day ago

IT Engineer

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Last checked: 9 hours agoStatus: Live

Job Summary

Serve as the primary onsite IT partner for the New York office, providing responsive support for hardware, software, access, network, and workplace technology. Own employee onboarding/offboarding and device lifecycle management for macOS fleets, administer identity and access via Okta, and help manage SaaS and infrastructure workflows with Terraform and Git-based processes. Operate office technology and physical security systems, support A/V and hybrid events, and coordinate with San Francisco IT/Security on standards and incident response.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

  • •Provide primary onsite IT support for employees in the New York office, resolving hardware, software, access, network, and workplace technology issues.
  • •Own onboarding and offboarding for New York employees, including hardware procurement, device preparation, shipping logistics, account provisioning, and access changes.
  • •Administer Okta for identity and access, including SSO, application integrations, provisioning, and access management.
  • •Manage SaaS platforms and Okta using Terraform and Git-based workflows with repeatable, version-controlled processes.
  • •Operate New York office technology infrastructure and physical security systems, including ISPs, networking, firewalls, conference rooms, door access, and cameras; set up and support A/V and hybrid meetings.
Travel: Medium travel

Pay and Benefits

Salary: USD 190,000 - 300,000 annually
Perks:Health InsuranceDentalVisionPaid LeaveRelocation SupportParental Leave

Key Requirements

  • •5+ years of experience in IT engineering, systems administration, corporate IT, or a similar role.
  • •Experience supporting employees and technology infrastructure in an onsite office environment.
  • •Strong experience administering identity, SaaS, endpoint-management, and collaboration platforms.
  • •Working knowledge of Git and version-controlled operational workflows.
  • •Ability to work onsite Monday through Friday in the New York office and travel to San Francisco about one week each month.
Experience:5+ yearsITSystems administrationCorporate IT
Skills:Problem-solvingOwnershipCollaborationDocumentation
Tech Stack:MacOSOktaSingle Sign-OnGoogle WorkspaceKandjiTerraformGitMDMSlack EnterpriseGitHubAWS

Company Brief

Thinking Machines Lab
Develops enterprise AI solutions, custom large language models, and ML platforms to help organizations deploy intelligent applications. Services include data engineering, model development, and AI consulting for scale and production readiness.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Mumbai, India
Website