Supervisor I

Tapestry
California
Workplace: OnsiteFull timeUSD 17 - 27.75Function: OtherExperience: 2+ yearsSkills: ["Communication","Customer focus","Multitasking","Coaching","Drive for results"]

Create a high-energy, customer-first sales environment by leading store floor supervision and driving team performance. Own personal sales and KPI results, coach and develop the team, and build client relationships to improve repeat purchases and VIP retention. Oversee opening/closing procedures, cash handling, POS transactions, and inventory operations while ensuring compliance. Support omnichannel initiatives including live-stream shopping and customer data capture, and maintain strong brand-safe social engagement.

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FursaFursa
Tapestry
Tapestry
3 months ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Create a high-energy, customer-first sales environment by leading store floor supervision and driving team performance. Own personal sales and KPI results, coach and develop the team, and build client relationships to improve repeat purchases and VIP retention. Oversee opening/closing procedures, cash handling, POS transactions, and inventory operations while ensuring compliance. Support omnichannel initiatives including live-stream shopping and customer data capture, and maintain strong brand-safe social engagement.
Location: California
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Drive personal sales performance and lead the team to achieve sales and KPI targets using metrics and best practices.
  • •Coach the team on goals and performance; support recruitment, onboarding, role modeling, training, and development feedback.
  • •Perform opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities.
  • •Accurately process POS transactions and manage inventory functions (transfers, receiving, shipments, repairs, damages) to maintain integrity.
  • •Lead omnichannel and virtual selling initiatives, including live-stream shopping and customer data capture to grow loyalty and repeat purchases.

Pay and Benefits

Salary: USD 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •2+ years of retail service experience in a management or floor leadership role (luxury/premium preferred).
  • •Strong written and verbal communication skills with the ability to multi-task and prioritize effectively.
  • •Ability to communicate with customers and staff and navigate the sales floor confidently.
  • •Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
  • •Comfort with omnichannel/virtual selling tools and clienteling systems.
Experience:2+ yearsRetail
Skills:CommunicationCustomer focusMultitaskingCoachingDrive for results
Languages:English
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSInventory managementSocial mediaLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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