Software Engineering Technical Leader - Customer Experience / SDK - L2/L3, MPLS
Cisco
Bengaluru
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 10+ yearsSkills: ["Technical leadership","Mentoring","Code review","Collaboration","Communication"]Lead software integration and feature enablement for Cisco Silicon One networking solutions, partnering with architects, engineering teams, and customers to deploy scalable, high-performance Layer 2/3 software across Cisco and open-source NOS ecosystems. Drive work across SAI and networking frameworks, optimize QoS, traffic, congestion, and load balancing, and handle customer critical issues through root-cause analysis, mentoring, code reviews, and CI/validation improvements.

