Beauty Advisor (Sales, Stock, Cash) - Newcastle Future Opportunities (Newcastle, GB)

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Last checked: 6 hours agoStatus: Live

Job Summary

A Beauty Advisor in Newcastle provides exceptional customer service and expertise in makeup, skincare and fragrance, while ensuring smooth cash and stock operations. You’ll assist customers, educate on trends, promote Sephora’s offerings, drive sales, manage stock and merchandising, and collaborate with the store team to uphold Sephora brand standards and deliver personalized recommendations that enhance customer satisfaction.

Location: Newcastle

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Customer Assistance: Engage with customers in a friendly and approachable manner, actively listening to their needs and preferences. Offer personalized products recommendations and advice, taking into consideration individual skin type, tone, needs, and desired look. Assist customers with product selection and provide detailed information on application techniques.
•Product Knowledge: Stay up-to-date with the latest beauty trends, techniques, and products available at Sephora. Have an in-depth understanding of the features and benefits of different makeup, skincare and fragrance brands, including Sephora's private label offerings. Continuously expand your knowledge of new beauty launches, ingredients, and industry innovations to provide accurate and valuable information to customers.
•Sales and Goals: Proactively engage customers to drive sales and meet store sales targets. Recommend additional products, upsell complementary items, and promote Sephora's loyalty program. Actively participate in promotional activities and events to maximize sales opportunities.
•Cash Operations: accurately process customer transactions, adhering to cash procedures as per Sephora guidelines and audit reports, follow daily cash-in and cashout procedures. Maintain cleanliness and organization in workspaces like the cash area and gift wrap, ensuring adequate packaging supplies.
•Stock Management: Receive, inspect, and verify incoming shipments of merchandise. Unpack, label, and tag products accurately and efficiently. Organize and maintain inventory storage areas, including stockrooms and shelves. Perform regular stock counts and assist with inventory audits. Monitor stock levels and identify items that need to be reordered.

Key Requirements

•Experience in a retail/customer experience focused environment and/or in store operations (cash and stock).
•Passion for and knowledge of makeup, skincare and fragrance products, techniques, applications, and industry trends.
•Strong interpersonal and communication skills, with the ability to build rapport and connect with customers.
•Strong organisational skills with exceptional attention to detail.
•Ability to lift and carry heavy boxes, stand for extended periods, and perform physical tasks.

Experience:RetailBeautyCosmetics

Skills:CommunicationInterpersonalCustomer serviceTeamwork

Company Brief

Sephora

Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn

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Sephora

5 months ago

Beauty Advisor (Sales, Stock, Cash) - Newcastle Future Opportunities (Newcastle, GB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Newcastle

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Customer Assistance: Engage with customers in a friendly and approachable manner, actively listening to their needs and preferences. Offer personalized products recommendations and advice, taking into consideration individual skin type, tone, needs, and desired look. Assist customers with product selection and provide detailed information on application techniques.
•Product Knowledge: Stay up-to-date with the latest beauty trends, techniques, and products available at Sephora. Have an in-depth understanding of the features and benefits of different makeup, skincare and fragrance brands, including Sephora's private label offerings. Continuously expand your knowledge of new beauty launches, ingredients, and industry innovations to provide accurate and valuable information to customers.
•Sales and Goals: Proactively engage customers to drive sales and meet store sales targets. Recommend additional products, upsell complementary items, and promote Sephora's loyalty program. Actively participate in promotional activities and events to maximize sales opportunities.
•Cash Operations: accurately process customer transactions, adhering to cash procedures as per Sephora guidelines and audit reports, follow daily cash-in and cashout procedures. Maintain cleanliness and organization in workspaces like the cash area and gift wrap, ensuring adequate packaging supplies.
•Stock Management: Receive, inspect, and verify incoming shipments of merchandise. Unpack, label, and tag products accurately and efficiently. Organize and maintain inventory storage areas, including stockrooms and shelves. Perform regular stock counts and assist with inventory audits. Monitor stock levels and identify items that need to be reordered.

Key Requirements

•Experience in a retail/customer experience focused environment and/or in store operations (cash and stock).
•Passion for and knowledge of makeup, skincare and fragrance products, techniques, applications, and industry trends.
•Strong interpersonal and communication skills, with the ability to build rapport and connect with customers.
•Strong organisational skills with exceptional attention to detail.
•Ability to lift and carry heavy boxes, stand for extended periods, and perform physical tasks.

Experience:RetailBeautyCosmetics

Skills:CommunicationInterpersonalCustomer serviceTeamwork

Company Brief

Sephora

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn