Float Personal Banker I - Cleveland, OH Area

Fifth Third Bancorp
Cleveland
Workplace: OnsiteFull timeUSD 43,680 - 69,900 annuallyFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Consultative selling","Customer relationship management","Cross-selling","Risk awareness","Professional communication"]

Serve as a Retail Personal Banker I in Financial Centers, partnering with customers to identify needs through a consultative sales process and Financial Needs Assessment. Build and deepen customer relationships via lobby leadership, aisle time, and tele-consulting, while cross-selling retail consumer and small business products. Process teller transactions, support risk and compliance, guide CSRs on referrals, and coordinate with Business Partners such as Mortgage and Small Business teams. Complete onboarding and earn certification after training rotations.

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Fifth Third Bancorp
Fifth Third Bancorp
2 days ago

Float Personal Banker I - Cleveland, OH Area

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Last checked: 17 hours agoStatus: Live

Job Summary

Serve as a Retail Personal Banker I in Financial Centers, partnering with customers to identify needs through a consultative sales process and Financial Needs Assessment. Build and deepen customer relationships via lobby leadership, aisle time, and tele-consulting, while cross-selling retail consumer and small business products. Process teller transactions, support risk and compliance, guide CSRs on referrals, and coordinate with Business Partners such as Mortgage and Small Business teams. Complete onboarding and earn certification after training rotations.
Location: Cleveland
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs
  • •Recommend appropriate retail consumer and small business solutions using the company value proposition
  • •Use CAMP and approved marketing tools to proactively reach out, set appointments, and conduct periodic financial reviews
  • •Engage in cross-selling and outside sales activities, including onsite presentations, business sales calls, and community financial literacy events
  • •Process teller transactions and participate in the consumer loan and bankcard process, including sourcing loans through closing
Travel: Medium travel

Pay and Benefits

Salary: USD 43,680 - 69,900 annually

Key Requirements

  • •College degree or work experience providing transferable skills, or a combination of education and experience
  • •Experience in the financial industry preferred
  • •Demonstrated ability to develop comfort with sales activities to acquire new consumer household and small business customers and/or cross-sell
  • •Ability to demonstrate understanding of advanced math functions to analyze credit and financial information
  • •This position requires S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment
Experience:Financial services
Education:Bachelor's
Skills:Consultative sellingCustomer relationship managementCross-sellingRisk awarenessProfessional communication
Certifications:S.A.F.E. Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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