Customer Experience Banker - Ravenna, OH

Serve as a Financial Concierge for walk-in customers, delivering exemplary service while accurately processing transactions and balancing daily activity. Build and retain consumer and business relationships by understanding customers’ financial goals, recommending deposit and other banking products, and proactively driving growth through follow-up, outbound calling, and referrals. Educate customers and connect them to other bank areas while following operational, security, risk, and regulatory policies.