DataDog

4 weeks ago

Technical Account Manager 2 - South Africa

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Join a technical solutions team enabling worldwide growth by educating potential clients and ensuring customers are successful. Provide hands-on IT operations guidance, drive product adoption and renewals, advocate for customers, collaborate with product/engineering, and support mid-market/ enterprise cloud customers while traveling up to 30% and leveraging Datadog’s monitoring tools.

Location: South Africa

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes.
•Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
•Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements.
•Participate and prepare for Monthly and Quarterly Business Reviews with customers.
•Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products.

Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity

Perks:RsusEsppLearning BudgetRemote WorkEquity

Key Requirements

•Solid technical grounding with hands-on experience of IT Operations.
•Hands-on experience with AWS, Azure or GCP.
•Proficiency in scripting languages such as Python, JavaScript, Ruby, Perl, Go, PHP (or Chef/Puppet, etc.).
•Experience using CI/CD tools like Jenkins, GitLab, etc.
•Knowledgeable about containerization tools such as Docker, Kubernetes or Rancher.

Experience:CloudMonitoringEnterprise softwareSaaSIT operations

Skills:CommunicationCustomer-facingProblem-solvingTeamworkPresentation

Languages:English

Tech Stack:AWSAzureGCPPythonJavaScriptRubyPerlGoPHPChefPuppetJenkinsGitLabDockerKubernetesRancher

Company Brief

DataDog

Provides a cloud-native monitoring and observability platform that unifies metrics, traces, logs, and security signals to help engineering, operations, and security teams monitor and troubleshoot modern applications and infrastructure.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn

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DataDog

4 weeks ago

Technical Account Manager 2 - South Africa

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: South Africa

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes.
•Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
•Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements.
•Participate and prepare for Monthly and Quarterly Business Reviews with customers.
•Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products.

Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity

Perks:RsusEsppLearning BudgetRemote WorkEquity

Key Requirements

•Solid technical grounding with hands-on experience of IT Operations.
•Hands-on experience with AWS, Azure or GCP.
•Proficiency in scripting languages such as Python, JavaScript, Ruby, Perl, Go, PHP (or Chef/Puppet, etc.).
•Experience using CI/CD tools like Jenkins, GitLab, etc.
•Knowledgeable about containerization tools such as Docker, Kubernetes or Rancher.

Experience:CloudMonitoringEnterprise softwareSaaSIT operations

Skills:CommunicationCustomer-facingProblem-solvingTeamworkPresentation

Languages:English

Tech Stack:AWSAzureGCPPythonJavaScriptRubyPerlGoPHPChefPuppetJenkinsGitLabDockerKubernetesRancher

Company Brief

DataDog

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn