Hermes

3 months ago

Welcomist Internship - Boutique Milano

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Assist Hermès customers as a Welcomist Intern at the Milano boutique, delivering exceptional service while gaining hands-on exposure to luxury retail operations. You’ll greet clients, identify needs, support Sales Associates, manage queues with Hermès devices, and coordinate with Operations to ensure seamless in-store and post-purchase experiences. Ideal for someone pursuing a career in luxury fashion with strong language and interpersonal skills.

Location: Milan

Workplace: Onsite

Employment Type: Internship

Job Function: Healthcare (Clinical, Medical, Wellness)

Seniority: Intern level

Key Responsibilities

•Welcome clients with a warm and hospitable greeting.
•Build strong relationships with clients to discover their needs and wishes.
•Talk to clients while they wait to be with the Sales Associate in charge of the Métier they are interested in.
•Manage customer queues through a dedicated app on Hermès devices.
•Support the Sales Associates by helping schedule their appointments and customer visits, and manage front and back relationship with the Operations Teams to ensure online, after sales service and reservations orders delivery.

Key Requirements

•Bachelor’s degree preferably with a linguistic or fashion/luxury focus.
•Fluency in Italian and English. A third language will be considered an advantage.
•Proficient with Excel / IT tools.
•Willing to work with expected full-time working hours.
•Excellent interpersonal and communication skills, with a customer service orientation.

Experience:RetailLuxury fashion

Education:Bachelor's in linguistics

Skills:CommunicationTeamworkInterpersonal skillsCustomer serviceProblem-solving

Languages:ItalianEnglish

Tech Stack:Excel

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

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Hermes

3 months ago

Welcomist Internship - Boutique Milano

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Milan

Workplace: Onsite

Employment Type: Internship

Job Function: Healthcare (Clinical, Medical, Wellness)

Seniority: Intern level

Key Responsibilities

•Welcome clients with a warm and hospitable greeting.
•Build strong relationships with clients to discover their needs and wishes.
•Talk to clients while they wait to be with the Sales Associate in charge of the Métier they are interested in.
•Manage customer queues through a dedicated app on Hermès devices.
•Support the Sales Associates by helping schedule their appointments and customer visits, and manage front and back relationship with the Operations Teams to ensure online, after sales service and reservations orders delivery.

Key Requirements

•Bachelor’s degree preferably with a linguistic or fashion/luxury focus.
•Fluency in Italian and English. A third language will be considered an advantage.
•Proficient with Excel / IT tools.
•Willing to work with expected full-time working hours.
•Excellent interpersonal and communication skills, with a customer service orientation.

Experience:RetailLuxury fashion

Education:Bachelor's in linguistics

Skills:CommunicationTeamworkInterpersonal skillsCustomer serviceProblem-solving

Languages:ItalianEnglish

Tech Stack:Excel

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn