Avi-spl

1 week ago

Onsite Support Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Work onsite at customer locations in Indianapolis as part of a team of AV/IT support partners, resolving issues across collaboration and digital signage systems. Troubleshoot and maintain integrated technologies (including Q-Sys, Crestron, Microsoft Teams Rooms, Windows 11, and BrightSign), provide end-user training, manage preventive maintenance, and support VIP events. Monitor system performance, maintain tickets, coordinate RMA/parts procurement, and keep systems current with security updates.

Location: Indianapolis

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Resolve issues related to Q-sys, Crestron, Microsoft Teams rooms, Windows 11, BrightSign, AppSpace, Biamp, Shure, and other AV/digital signage technologies.
•Provide AV tech support and direct assistance/training to end users, including for planned VIP events.
•Perform routine preventative maintenance and service on AV systems, including troubleshooting and fault isolation.
•Set up and break down conference spaces to meet event needs and gather end-user feedback to improve the experience.
•Monitor integrated technology performance, maintain tickets, troubleshoot issues with relevant departments, and coordinate RMA/parts procurement as needed.

Pay and Benefits

Perks:Health InsurancePaid Holidays

Key Requirements

•Minimum of a High School Diploma or equivalent.
•Valid Driver’s License and a Motor Vehicle Record that meets the company driving standard.
•Basic Windows knowledge and the ability to troubleshoot PCs.
•Knowledge of basic signal flow for audio, video, and control.
•At least 1–2 years of audiovisual integration experience (preferred), with intermediate PC troubleshooting knowledge (preferred).

Experience:1-2 yearsAudiovisual integration

Education:High School

Skills:CommunicationIndependent thinkingDeadline managementCustomer supportTroubleshooting

Licenses:Driver’s License

Certifications:AVIXA CTS

Languages:English

Tech Stack:Windows 11Q-sysCrestronLogitechMicrosoft Teams RoomsBrightSignAppSpaceBiampShureAVDigital signageProjector lampsFilter cleaning

Company Brief

Avi-spl

Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Tampa, United States

Founded: 2008

Website LinkedIn

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Avi-spl

1 week ago

Onsite Support Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Indianapolis

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Resolve issues related to Q-sys, Crestron, Microsoft Teams rooms, Windows 11, BrightSign, AppSpace, Biamp, Shure, and other AV/digital signage technologies.
•Provide AV tech support and direct assistance/training to end users, including for planned VIP events.
•Perform routine preventative maintenance and service on AV systems, including troubleshooting and fault isolation.
•Set up and break down conference spaces to meet event needs and gather end-user feedback to improve the experience.
•Monitor integrated technology performance, maintain tickets, troubleshoot issues with relevant departments, and coordinate RMA/parts procurement as needed.

Pay and Benefits

Perks:Health InsurancePaid Holidays

Key Requirements

•Minimum of a High School Diploma or equivalent.
•Valid Driver’s License and a Motor Vehicle Record that meets the company driving standard.
•Basic Windows knowledge and the ability to troubleshoot PCs.
•Knowledge of basic signal flow for audio, video, and control.
•At least 1–2 years of audiovisual integration experience (preferred), with intermediate PC troubleshooting knowledge (preferred).

Experience:1-2 yearsAudiovisual integration

Education:High School

Skills:CommunicationIndependent thinkingDeadline managementCustomer supportTroubleshooting

Licenses:Driver’s License

Certifications:AVIXA CTS

Languages:English

Tech Stack:Windows 11Q-sysCrestronLogitechMicrosoft Teams RoomsBrightSignAppSpaceBiampShureAVDigital signageProjector lampsFilter cleaning

Company Brief

Avi-spl

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Tampa, United States

Founded: 2008

Website LinkedIn