Case Manager Level 1 (Charlestown, NSW, AU, 2290)

Support workers through workplace injuries by managing workers’ compensation claims end-to-end. Build relationships with workers, rehab providers, government and legal providers, and medical professionals to drive outcomes. Make liability decisions, assess treatment needs, interpret medical reports, and manage injury/benefit correspondence. Provide timely responses, ensure accurate claim processing, and calculate benefits using relevant legislation, rules, and timeframes.