Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate the full equipment rental experience at a local facility, using proprietary T3 technology to keep equipment information current and ensure customers get the right equipment at the right time. You’ll respond to inbound leads, guide customers through the rental process, nurture existing relationships to drive satisfaction, resolve inquiries and complaints, and help grow the customer base by educating contractors on how EquipmentShare saves time and money.

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EquipmentShare
EquipmentShare
18 hours ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Coordinate the full equipment rental experience at a local facility, using proprietary T3 technology to keep equipment information current and ensure customers get the right equipment at the right time. You’ll respond to inbound leads, guide customers through the rental process, nurture existing relationships to drive satisfaction, resolve inquiries and complaints, and help grow the customer base by educating contractors on how EquipmentShare saves time and money.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Build relationships with contractors and construction company principals to grow the customer base.
  • •Maintain and nurture customer relationships to ensure customer satisfaction and keep customers informed of new or additional ways to improve their business.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym Membership

Key Requirements

  • •High school diploma or equivalent.
  • •Strong listening skills and a genuine focus on solving customers’ problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Interpersonal and problem-solving skills to handle customer needs effectively.
  • •Ability to adapt to a fast-paced, growing company and continuously learn EquipmentShare products and services.
Education:High School
Skills:Customer focusRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn