Principal Customer Engineer, Digital Natives

Cloudflare
Munich, Germany
Workplace: RemoteFull timeEUR 148,000 - 204,000 annuallyFunction: Communications, PR & CommunitySkills: ["Communication","Presentation","Stakeholder management","Consultative advisory","Commercial mindset","Problem-solving"]

Drive Cloudflare’s technical go-to-market end-to-end, partnering with sales to validate complex customer requirements and shape fit-for-purpose architectures across DNS, CDN, Zero Trust, security, and Workers. Own onboarding and technical value realization as the primary engineering contact while carrying a quota tied to expansion. Use AI-augmented workflows to automate routine tasks, lead QBRs, and provide trusted advisory on performance, security, risk, and deployment confidence.

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FursaFursa
Cloudflare
Cloudflare
3 days ago

Principal Customer Engineer, Digital Natives

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Drive Cloudflare’s technical go-to-market end-to-end, partnering with sales to validate complex customer requirements and shape fit-for-purpose architectures across DNS, CDN, Zero Trust, security, and Workers. Own onboarding and technical value realization as the primary engineering contact while carrying a quota tied to expansion. Use AI-augmented workflows to automate routine tasks, lead QBRs, and provide trusted advisory on performance, security, risk, and deployment confidence.
Location: Munich, Germany
Workplace: Remote
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives on technical deep-dives to capture requirements and map DNS/CDN/Zero Trust/network security/Workers needs to Cloudflare architectures; define and execute technical validations and PoCs.
  • •Provide oversight for technical onboarding and implementation as the primary executive/engineering contact, creating migration/onboarding blueprints and guiding configuration best practices.
  • •Carry a variable quota tied to new business acquisition and/or account growth, owning discovery, demos, onboarding, technical health, risk, and expansion strategy.
  • •Act as a trusted technical advisor across the customer lifecycle, maintaining deep stakeholder relationships and advising on architecture, AI control layers, security posture, and deployment confidence.
  • •Leverage AI agents and LLMs to automate routine tasks (e.g., RFP/security questionnaire responses, sandbox provisioning, telemetry monitoring, documentation) and partner with Enablement to build technical resources.
Travel: Medium travel

Pay and Benefits

Salary: EUR 148,000 - 204,000 annually
Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • •Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or Forward Deployed Engineering.
  • •Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
  • •Excellent communication skills translating deeply technical concepts into business outcomes for engineers and C-level executives.
  • •Proven track record operating in a quota-carrying or revenue-aligned environment with strong enterprise sales cycle and SaaS metrics understanding.
  • •Technical depth across at least four areas such as Internet fundamentals, security (WAF/Zero Trust/SASE), performance, AI proficiency, or developer platform fluency (APIs/SDKs/webhooks/IaC/CI-CD/observability).
Experience:SaaSEnterpriseNetworkingSecurityAIDeveloper platforms
Skills:CommunicationPresentationStakeholder managementConsultative advisoryCommercial mindsetProblem-solving
Languages:German
Tech Stack:DNSCDNZero TrustNetwork SecurityWorkersProof of Concept (PoCs)WAFBot ManagementFirewallsRate Limiting(M)TLSSASEHTTP(S)SSL/TLSTLS 1.3HTTP/2BGPTCP/UDPOSI ModelPrompt engineering

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn