Kitchen Specialist | Retail | IKEA Jebel Ali (Dubai, AE)

Al Futtaim Group
Dubai
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 3-5 yearsEducation: high_schoolSkills: ["Communication","Interpersonal skills","Strategic planning","Analytical thinking","Customer service"]

Manage the kitchen department in an IKEA store by driving kitchen design service sales and add-on opportunities. Analyze KPIs to identify gaps, make recommendations, and support annual sales targets. Coordinate customer appointments, surveys, and follow-ups, partnering with Range, home delivery, and assembly teams to ensure smooth service and strong customer experience. Prepare business plans, budgets, and designer productivity schedules while controlling costs and ensuring training on kitchen range products.

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FursaFursa
Al Futtaim Group
Al Futtaim Group
14 hours ago

Kitchen Specialist | Retail | IKEA Jebel Ali (Dubai, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Manage the kitchen department in an IKEA store by driving kitchen design service sales and add-on opportunities. Analyze KPIs to identify gaps, make recommendations, and support annual sales targets. Coordinate customer appointments, surveys, and follow-ups, partnering with Range, home delivery, and assembly teams to ensure smooth service and strong customer experience. Prepare business plans, budgets, and designer productivity schedules while controlling costs and ensuring training on kitchen range products.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Promote the Kitchen Design Service to boost sales and encourage add-on sales.
  • •Conduct customer surveys and monitor competitors to identify market gaps.
  • •Schedule and track customer appointments to ensure strong service levels and reduce waiting times.
  • •Coordinate with Range, home delivery, and assembly teams; audit kitchen designs and follow up on kitchen jobs.
  • •Review KPIs and reports, create action plans, control costs, and supervise kitchen designers to ensure efficiency and budget adherence.

Key Requirements

  • •High School/Trade School graduate.
  • •3 to 5 years of experience in a similar role.
  • •Excellent communication and interpersonal skills.
  • •Strategic planning and analytical capabilities.
  • •Strong customer service with a friendly approach.
Experience:3-5 yearsRetail
Education:High School
Skills:CommunicationInterpersonal skillsStrategic planningAnalytical thinkingCustomer service
Languages:EnglishArabic

Company Brief

Al Futtaim Group
Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Glassdoor
Glassdoor: 3.6
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