Teller

Tompkins Financial
United States
Workplace: HybridFull timeUSD 18.25 - 20 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Organizational skills","Problem-solving","Communication","Ability to follow directions"]

Serve clients at a hybrid teller position between the Cortland and Dryden branches by welcoming customers, handling deposits, withdrawals, and payments, and completing transactions accurately and efficiently. Balance cash drawers daily, prepare settlement and compliance reports, process deposits and safe deposit box services, and support risk management and regulatory requirements while referring customers to appropriate team members.

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Tompkins Financial
Tompkins Financial
1 month ago

Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Serve clients at a hybrid teller position between the Cortland and Dryden branches by welcoming customers, handling deposits, withdrawals, and payments, and completing transactions accurately and efficiently. Balance cash drawers daily, prepare settlement and compliance reports, process deposits and safe deposit box services, and support risk management and regulatory requirements while referring customers to appropriate team members.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Perform paying and receiving teller duties including deposit processing, withdrawals, cashier’s checks, savings bond redemptions, cash advances, and account transfers.
  • •Process loan and credit card payments and may accept utility payments.
  • •Respond to customer telephone inquiries about balances, withdrawals, and account verification.
  • •Prepare daily settlement and proof of cash transactions; balance cash drawer and manage cash levels including selling excess/mutilated cash.
  • •Process deposits (night, mail, ATM, courier), balance/service teller-related machines as needed, and provide safe deposit box service while adhering to compliance and risk management policies.

Pay and Benefits

Salary: USD 18.25 - 20 hourly
Perks:Health InsuranceDentalVision401kProfit SharingPaid LeavePaid HolidaysFree ParkingEmployee Referrals

Key Requirements

  • •High School Diploma or GED.
  • •Cash handling experience in banking, cash office, or retail setting (6 months to 1 year preferred).
  • •Excellent customer service skills.
  • •Organizational, problem-solving, and communication skills.
  • •Ability to operate teller equipment and learn banking systems quickly; proficient PC skills.
Education:High School
Skills:Customer serviceOrganizational skillsProblem-solvingCommunicationAbility to follow directions

Company Brief

Tompkins Financial
Financial services holding company offering commercial and retail banking, wealth management, insurance, and employee benefits solutions through its subsidiary brands. Primarily serves individuals, businesses, and institutions across upstate New York and neighboring markets.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ithaca, United States
Founded: 1836
WebsiteLinkedIn