Thales

2 months ago

Ordonnanceur et coordinateur SAV F/H

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Scheduler and after-sales service coordinator responsible for coordinating service interventions, parts logistics, and communications with customers and field technicians in Toulouse. You will manage service orders, track parts availability, and ensure timely resolutions within a high-demand aerospace environment.

Location: France

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Key Responsibilities

•Schedule SAV interventions and coordinate with technicians and customers.
•Monitor service orders, update status, and ensure timely delivery of parts.
•Collaborate with logistics and inventory teams to manage spare parts.
•Prepare reports on service performance and KPIs.
•Support escalation handling and customer communication.

Key Requirements

•Experience in after-sales service coordination or spare parts logistics.
•Strong communication skills in French; ability to liaise with customers and field technicians.
•Ability to organize and schedule service interventions and track parts.
•Proficiency in using ERP or service management systems.
•Customer-focused with problem-solving mindset.

Experience:AerospaceDefense

Company Brief

Thales

Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2000

Website LinkedIn

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Thales

2 months ago

Ordonnanceur et coordinateur SAV F/H

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: France

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Key Responsibilities

•Schedule SAV interventions and coordinate with technicians and customers.
•Monitor service orders, update status, and ensure timely delivery of parts.
•Collaborate with logistics and inventory teams to manage spare parts.
•Prepare reports on service performance and KPIs.
•Support escalation handling and customer communication.

Key Requirements

•Experience in after-sales service coordination or spare parts logistics.
•Strong communication skills in French; ability to liaise with customers and field technicians.
•Ability to organize and schedule service interventions and track parts.
•Proficiency in using ERP or service management systems.
•Customer-focused with problem-solving mindset.

Experience:AerospaceDefense

Company Brief

Thales

Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2000

Website LinkedIn