Senior Manager, Field Operations

Airbnb
Mexico City
Workplace: RemoteFull timeMXN 191,666.67 - 237,500 monthlyFunction: Solutions Engineering & Sales EngineeringExperience: 14+ yearsSkills: ["Leadership","Strategic thinking","Analytical thinking","Coach and develop","Team culture building"]

Lead and inspire a team of Market Managers and Market Associates to grow Airbnb’s Homes supply across Mexico, Central America, and the Caribbean. Partner with the Country Manager to execute country strategic plans, design territory-level strategies for acquisition, optimization, and host quality, and drive experimentation with measurable outcomes. Collaborate cross-functionally with Supply Leadership, Marketing, RevOps, Policy, and Product, monitor KPIs, and coach talent to build an inclusive, high-performing culture.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Airbnb
Airbnb
2 months ago

Senior Manager, Field Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead and inspire a team of Market Managers and Market Associates to grow Airbnb’s Homes supply across Mexico, Central America, and the Caribbean. Partner with the Country Manager to execute country strategic plans, design territory-level strategies for acquisition, optimization, and host quality, and drive experimentation with measurable outcomes. Collaborate cross-functionally with Supply Leadership, Marketing, RevOps, Policy, and Product, monitor KPIs, and coach talent to build an inclusive, high-performing culture.
Location: Mexico City
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire a team of Market Managers and Market Associates to grow Homes supply across MexicoCCA and improve business and guest outcomes.
  • •Partner with the Country Manager to execute country strategic plans and align local execution with national priorities.
  • •Design and lead territory-level strategies for acquisition, optimization, and host quality, tailored to market maturity and host segmentation.
  • •Experiment to unlock new sources of supply, measure results, refine quickly, and create playbooks for growth.
  • •Monitor and own performance against revenue, supply, and quality KPIs while collaborating cross-functionally to launch initiatives that improve host performance.

Pay and Benefits

Salary: MXN 191,666.67 - 237,500 monthly

Key Requirements

  • •14+ years of experience in global operations, business development, or marketplace management.
  • •5+ years in a people-leadership role managing and scaling teams.
  • •Deep market expertise in the MexicoCCA travel and hospitality landscape, with experience driving local growth and community engagement.
  • •Operational and commercial skills, including public speaking and marketing, to acquire supply across multiple channels.
  • •Analytical, strategic thinking using data and insights to shape portfolio strategies and influence cross-functional teams.
Experience:14+ yearsMarketplace managementTravel and hospitalityOperationsBusiness development
Skills:LeadershipStrategic thinkingAnalytical thinkingCoach and developTeam culture building
Languages:English

Company Brief

Airbnb
Online marketplace that connects travelers with hosts offering short-term lodging, experiences, and long-term stays. Facilitates booking, payments, and reviews while providing tools for hosts to manage listings globally.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn