Customer Experience Banker - Dexter, MI

Serve as a financial concierge for walk-in customers, building and maintaining consumer and business relationships by identifying customer financial goals and needs. Educate customers on deposit products, process transactions accurately, balance daily, and provide exemplary service while following operational, security, risk, and regulatory procedures. Use a disciplined sales approach—follow-up, outbound calling, and referrals—to grow relationships and deepen partnerships across the bank.