U.S. Bancorp

1 week ago

Client Relationship Consultant (Banker) - Multiple Levels - Bilingual Mandarin and English

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Build strong relationships with customers by engaging them in person, by appointment, and virtually to understand their banking needs and goals. Counsel clients on deposit and loan products and services, recommend solutions, and provide an optimal client experience by greeting, processing basic transactions, and submitting service requests. Open new consumer and business accounts, complete credit applications, educate customers on digital self-service options, and collaborate with branch teams to deliver operational excellence and accuracy.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and foster client relationships through proactive outreach and follow-up across channels (in-person, by appointment, and virtually).
•Assess customers’ banking needs and recommend solutions using deposit and loan products and services aligned to customer goals.
•Open new consumer and business accounts, complete service requests, and submit credit applications.
•Educate clients on emerging and self-service digital products and services to support their financial needs.
•Process basic transactions and use available resources and technologies to optimize the client experience with operational accuracy.

Pay and Benefits

Salary: USD 23.19 - 28.35

Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceParental Leave401kRetirementPaid LeaveAdoption Assistance

Key Requirements

•High school diploma or equivalent.
•3 to 5 years of combined customer service and sales experience (role supports multiple levels).
•Bilingual ability to read, write, and speak in business-level proficiency of Mandarin and English.
•Maintain a working knowledge of consumer and business banking products and services, including digital products and services.
•Complete NMLS registration under the SAFE Act of 2008 and Regulation Z (including criminal background and credit check).

Experience:3-5 yearsFinancial services

Education:High School

Skills:Customer-focusedCommunicationProblem-solvingNegotiationRelationship building

Certifications:NMLS

Languages:MandarinEnglish

Company Brief

U.S. Bancorp

U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Minneapolis, United States

Founded: 1863

Glassdoor: 3.8

Website LinkedIn Glassdoor

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U.S. Bancorp

1 week ago

Client Relationship Consultant (Banker) - Multiple Levels - Bilingual Mandarin and English

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and foster client relationships through proactive outreach and follow-up across channels (in-person, by appointment, and virtually).
•Assess customers’ banking needs and recommend solutions using deposit and loan products and services aligned to customer goals.
•Open new consumer and business accounts, complete service requests, and submit credit applications.
•Educate clients on emerging and self-service digital products and services to support their financial needs.
•Process basic transactions and use available resources and technologies to optimize the client experience with operational accuracy.

Pay and Benefits

Salary: USD 23.19 - 28.35

Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceParental Leave401kRetirementPaid LeaveAdoption Assistance

Key Requirements

•High school diploma or equivalent.
•3 to 5 years of combined customer service and sales experience (role supports multiple levels).
•Bilingual ability to read, write, and speak in business-level proficiency of Mandarin and English.
•Maintain a working knowledge of consumer and business banking products and services, including digital products and services.
•Complete NMLS registration under the SAFE Act of 2008 and Regulation Z (including criminal background and credit check).

Experience:3-5 yearsFinancial services

Education:High School

Skills:Customer-focusedCommunicationProblem-solvingNegotiationRelationship building

Certifications:NMLS

Languages:MandarinEnglish

Company Brief

U.S. Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Minneapolis, United States

Founded: 1863

Glassdoor: 3.8

Website LinkedIn Glassdoor