SAP NS2 Vice President, SaaS Platform & Operations

SAP
Virginia
Workplace: HybridFull timeUSD 244,700 - 553,900 annuallyFunction: Executive & General ManagementExperience: 15+ yearsSkills: ["Executive communication","Organizational leadership","Enterprise systems thinking","Security-first leadership","Continuous improvement"]

Lead SAP NS2’s enterprise SaaS operating model to accelerate secure software delivery and improve operational resilience and customer experience. Own multi-cloud platform operations across AWS, Azure, and Google Cloud, driving Kubernetes operations, disaster recovery, capacity planning, DevSecOps, and secure-by-design practices. Build and mentor technical leadership teams, define operational KPIs, consolidate tooling, and drive automation and AI-assisted operations while managing 24x7 escalation response.

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SAP
SAP
2 hours ago

SAP NS2 Vice President, SaaS Platform & Operations

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead SAP NS2’s enterprise SaaS operating model to accelerate secure software delivery and improve operational resilience and customer experience. Own multi-cloud platform operations across AWS, Azure, and Google Cloud, driving Kubernetes operations, disaster recovery, capacity planning, DevSecOps, and secure-by-design practices. Build and mentor technical leadership teams, define operational KPIs, consolidate tooling, and drive automation and AI-assisted operations while managing 24x7 escalation response.
Location: Virginia
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Define and execute the enterprise SaaS operating model.
  • •Partner with engineering leadership to improve metrics and engineering productivity.
  • •Improve platform reliability, observability, incident management, and resilience.
  • •Build and mentor technical leadership teams across DBAs, system administration, and cloud engineering.
  • •Directly manage customer escalations in a 24x7 environment, including P1–P3 incidents.
Travel: Medium travel

Pay and Benefits

Salary: USD 244,700 - 553,900 annually

Key Requirements

  • •15+ years of executive leadership in SaaS/cloud engineering or operations.
  • •Lead DevOps, SRE, Cloud Operations, Database Operations, Release Engineering, and Support.
  • •Deep expertise with Kubernetes and multi-cloud platforms (AWS, Azure, Google Cloud).
  • •Experience with CI/CD, GitOps, Infrastructure as Code (IaC), observability, and DevSecOps.
  • •Proven ability to handle customer escalations and deliver exceptional customer service in a 24x7 operations environment.
Experience:15+ yearsSaaSCloud engineeringDevOpsSREMulti-cloud
Skills:Executive communicationOrganizational leadershipEnterprise systems thinkingSecurity-first leadershipContinuous improvement
Tech Stack:AWSAzureGoogle CloudKubernetesEKSAKSGardenerCloud FoundryDevOpsSite Reliability EngineeringSRECloud OperationsDatabase OperationsRelease EngineeringCI/CDGitOpsInfrastructure as CodeIaCObservabilityDevSecOps

Eligibility

Nationality:US National

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
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