Fraud Analyst I - 2027 (Cincinnati, OH)

Fifth Third Bancorp
Cincinnati
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceEducation: associatesSkills: ["Analytical","Problem-solving","Multi-tasking","Conflict resolution","Communication","Teamwork","Decision-making","Independent work"]

Support Fraud Operations by analyzing and decisioning fraud-detection alerts, opening and preparing fraud cases, and communicating with customers and bank personnel to address fraud risk. Handle fraud communications via phone and chat with customers, internal teams, and offshore fraud partners, and process fraud check dispute claims. Assist fraud leadership with policy/procedure improvements while ensuring compliance with applicable laws, risk appetite, and performance standards.

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Fifth Third Bancorp
Fifth Third Bancorp
2 days ago

Fraud Analyst I - 2027 (Cincinnati, OH)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Support Fraud Operations by analyzing and decisioning fraud-detection alerts, opening and preparing fraud cases, and communicating with customers and bank personnel to address fraud risk. Handle fraud communications via phone and chat with customers, internal teams, and offshore fraud partners, and process fraud check dispute claims. Assist fraud leadership with policy/procedure improvements while ensuring compliance with applicable laws, risk appetite, and performance standards.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Entry level

Key Responsibilities

  • •Review, analyze, and decision fraud detection system alerts according to fraud department policies and procedures.
  • •Communicate directly with customers and bank personnel to address fraud risks and concerns, including educating on fraud topics.
  • •Open and prep fraud cases.
  • •Escalate fraud matters to supervisory staff when appropriate.
  • •Support compliance by working with business units to understand alerted activity and meet performance, quality, and customer service standards.

Key Requirements

  • •Associate's degree or equivalent work experience.
  • •One to three years of experience in fraud, banking, investigative work, or a related field (preferred).
  • •Strong analytical, problem-solving, multi-tasking, and conflict resolution skills.
  • •Strong oral and written communication skills to communicate effectively with internal and external customers on fraud matters.
  • •Functional understanding of federal and state laws and regulations related to fraud, including bank fraud industry trends.
Experience:FraudBankingInvestigations
Education:Associate's
Skills:AnalyticalProblem-solvingMulti-taskingConflict resolutionCommunicationTeamworkDecision-makingIndependent work
Tech Stack:Microsoft Office Suite

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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