Senior Manager, APAC Market Support

Delivery Hero
Singapore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Analytical thinking","Communication","Storytelling","Organizational skills","Cross-functional collaboration","Stakeholder management","Execution discipline","Bias toward action","Relationship building","Working under pressure"]

Lead APAC market support for local teams during disruption and opportunity, providing temporary planning and hands-on support to protect reliability, speed, and customer satisfaction from a logistics perspective. Drive strategic support through data-driven analysis, performance management, and cross-functional program execution. You’ll be the regional expert for markets with priority challenges, working closely with specialists to implement effective solutions and influence stakeholders.

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FursaFursa
Delivery Hero
Delivery Hero
1 day ago

Senior Manager, APAC Market Support

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Last checked: 12 hours agoStatus: Live

Job Summary

Lead APAC market support for local teams during disruption and opportunity, providing temporary planning and hands-on support to protect reliability, speed, and customer satisfaction from a logistics perspective. Drive strategic support through data-driven analysis, performance management, and cross-functional program execution. You’ll be the regional expert for markets with priority challenges, working closely with specialists to implement effective solutions and influence stakeholders.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead a small team of specialists supporting local market teams during disruption and opportunity, including competitive entry and demand/weather impacts.
  • •Provide temporary planning and hands-on support to markets to hit reliability, speed, and customer satisfaction targets from a logistics perspective.
  • •Act as the regional expert and go-to person for markets with strategic priority and/or significant challenges.
  • •Dive deep and work with markets to implement effective solutions that drive growth and profitability.
  • •Prepare and present executive-level insights and recommendations based on complex datasets and performance management analysis.
Travel: High travel

Key Requirements

  • •5+ years of experience in Strategy, Business Operations, Performance Management, PMO, Consulting, or Operations Excellence, preferably in technology, e-commerce, logistics, or marketplace businesses.
  • •Strong analytical skills to interpret complex datasets and translate insights into business recommendations.
  • •Excellent project and program management skills driving cross-functional initiatives across multiple stakeholders.
  • •Outstanding communication and storytelling skills, including preparing executive-level presentations for senior leadership.
  • •A bachelor’s degree in Business, Operations, Supply Chain, Economics, or a related field.
Experience:5+ yearsTechnologyE-commerceLogisticsMarketplace
Education:Bachelor's in Business, Operations, Supply Chain, Economics, or a related field
Skills:Analytical thinkingCommunicationStorytellingOrganizational skillsCross-functional collaborationStakeholder managementExecution disciplineBias toward actionRelationship buildingWorking under pressure
Languages:English
Tech Stack:ExcelPowerPointData visualization toolsPMO

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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