Stripe

1 month ago

Seller Systems Operations Associate, (Night Shift)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Help troubleshoot and resolve external seller issues as Stripe expands its Delivery Centers. Analyze internal processes to scale operations and improve the user experience, while partnering with other teams to support new products and features. Learn how Stripe operates end-to-end, gain insight into how thousands of businesses operate on the platform, and help build a new operational culture.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Troubleshoot and solve external user/seller issues.
•Analyze processes and instigate changes to scale operations and improve user experience.
•Work closely with other Stripe teams to improve product offerings and messaging for new products and features.
•Gain insights into how businesses on Stripe scale and operate.
•Partner with global operations specialists or business process owners to run a critical workflow.

Key Requirements

•User-first mindset and strong drive to solve difficult problems.
•2-4 years of experience in customer support or technical support.
•Excellent communication skills, written and verbal.
•Strong analytical thinking and problem-solving ability.
•Experience in customer service or internal/external user-facing operations (preferred).

Experience:2-4 years

Skills:CommunicationAnalytical thinkingProblem-solvingProcess-oriented thinkingCollaboration

Languages:English

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor

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Stripe

1 month ago

Seller Systems Operations Associate, (Night Shift)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Troubleshoot and solve external user/seller issues.
•Analyze processes and instigate changes to scale operations and improve user experience.
•Work closely with other Stripe teams to improve product offerings and messaging for new products and features.
•Gain insights into how businesses on Stripe scale and operate.
•Partner with global operations specialists or business process owners to run a critical workflow.

Key Requirements

•User-first mindset and strong drive to solve difficult problems.
•2-4 years of experience in customer support or technical support.
•Excellent communication skills, written and verbal.
•Strong analytical thinking and problem-solving ability.
•Experience in customer service or internal/external user-facing operations (preferred).

Experience:2-4 years

Skills:CommunicationAnalytical thinkingProblem-solvingProcess-oriented thinkingCollaboration

Languages:English

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor