Spa Therapist

Kempinski
Doha
Workplace: OnsiteFull timeFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Adaptability","Accountability"]

Deliver spa treatments and the overall guest experience to a high standard, tailoring services per training and maintaining spa standards for cleanliness, hygiene, and equipment. Communicate with guests, record preferences, follow handover procedures, and address satisfaction or discrepancies. Manage supplies and stock, adhere to spa SOPs and safety/legislation requirements, support trainings, and contribute to sales targets and daily sales recording.

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Kempinski
Kempinski
6 hours ago

Spa Therapist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Deliver spa treatments and the overall guest experience to a high standard, tailoring services per training and maintaining spa standards for cleanliness, hygiene, and equipment. Communicate with guests, record preferences, follow handover procedures, and address satisfaction or discrepancies. Manage supplies and stock, adhere to spa SOPs and safety/legislation requirements, support trainings, and contribute to sales targets and daily sales recording.
Location: Doha
Workplace: Onsite
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)

Key Responsibilities

  • •Deliver treatments and ensure the guest experience meets spa standards, including proper guest handover and follow-up on expectations and satisfaction.
  • •Connect and communicate with guests, understand their needs, and record preferences and information as required.
  • •Maintain day-to-day responsibility for equipment, products, cleanliness, and hygiene in treatment areas and rooms; ensure correct product quantities are used.
  • •Complete scheduled rosters and daily appointment schedules; ensure punctuality and readiness for treatments; cover reception when required.
  • •Manage professional stock and supplies, comply with appearance/personal hygiene standards, and achieve sales targets including accurate daily sales recording and support events/demonstrations.

Key Requirements

  • •Deliver treatments and the spa experience to a high standard, tailoring treatments in accordance with training.
  • •Be knowledgeable of all treatments offered and aware of promotions at any given time.
  • •Adhere to training set by the Spa Manager and Head Therapist and follow spa standard operating procedures and policies.
  • •Follow correct product quantities as specified by the manufacturer.
  • •Support safety and hygiene by supervising users/equipment at the Spa and implementing relevant health and safety legislation standards.
Skills:AdaptabilityAccountability

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
Glassdoor
Glassdoor: 4.0
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