Financial Relationship Banker - Franklin, IN

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer service","Relationship building","Communication","Sales acumen","Technology comfort"]

Build and deepen consumer and business banking relationships by proactively identifying customer goals and recommending appropriate deposit, loan, and related products. Deliver excellent service by resolving customer issues and following a disciplined sales process through appointments, referrals, and follow-up. Educate customers on optimizing online, mobile, and ATM banking while maintaining current knowledge of products, services, technology, and policies, and adhering to operational, security, risk, and regulatory requirements.

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Huntington Bancshares
Huntington Bancshares
4 hours ago

Financial Relationship Banker - Franklin, IN

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Last checked: 4 hours agoStatus: Live

Job Summary

Build and deepen consumer and business banking relationships by proactively identifying customer goals and recommending appropriate deposit, loan, and related products. Deliver excellent service by resolving customer issues and following a disciplined sales process through appointments, referrals, and follow-up. Educate customers on optimizing online, mobile, and ATM banking while maintaining current knowledge of products, services, technology, and policies, and adhering to operational, security, risk, and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Proactively grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, follow-up programs, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build internal partnerships.
  • •Educate customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
  • •Maintain knowledge of products, services, technology, and policies and adhere to operational, security, risk, and regulatory procedures.

Key Requirements

  • •High school diploma or GED and minimum 1 year of customer service and sales in banking/financial services or goal-driven retail sales, business-to-business sales, or military service in a relevant role.
  • •Ability to build, deepen, and retain customer relationships.
  • •Demonstrated acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • •Excellent verbal and written communication skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:BankingFinancial servicesCustomer serviceRetail sales
Education:High School
Skills:Customer serviceRelationship buildingCommunicationSales acumenTechnology comfort
Licenses:NMLS (fingerprints/background check)
Tech Stack:Online bankingMobile bankingATM banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn