Founding Strategic Account Manager
Terminal
Toronto
Workplace: OnsiteFull timeUSD 220,000 - 260,000 annuallyFunction: Customer Success & Account ManagementExperience: 6+ yearsSkills: ["Executive stakeholder management","Strategic planning","Negotiation","Forecasting","High urgency execution"]Own commercial outcomes for Terminal’s enterprise accounts by scaling, expanding, and renewing customer relationships. Build and maintain an account-plan system of record, lead structured expansion motions, and run order-form pricing negotiations using Terminal’s pricing framework. Work in a dedicated pod with a Customer Success Manager and Customer Engineer, hold executive relationships, activate a 180-day renewal runway, and help create the founding SAM playbook.

