Leisure Assistant

Serco
United Kingdom
Workplace: OnsiteContractGBP 8 - 12.71 hourlyFunction: Administration & Executive AssistanceSkills: ["Customer focus","Communication","Calm under pressure","Teamwork","Proactive attitude"]

Create a safe, welcoming, and enjoyable experience for visitors at a local leisure centre by delivering friendly customer care, maintaining cleanliness standards, and supporting recreational sessions. Help ensure health and safety by staying vigilant, setting up and handling equipment safely, and supervising activities as needed. Work with colleagues and management to meet operational goals and continuously improve the customer experience, supporting healthier community lifestyles.

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FursaFursa
Serco
Serco
1 week ago

Leisure Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Create a safe, welcoming, and enjoyable experience for visitors at a local leisure centre by delivering friendly customer care, maintaining cleanliness standards, and supporting recreational sessions. Help ensure health and safety by staying vigilant, setting up and handling equipment safely, and supervising activities as needed. Work with colleagues and management to meet operational goals and continuously improve the customer experience, supporting healthier community lifestyles.
Location: United Kingdom
Workplace: Onsite
Employment Type: Contract
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Provide a friendly, professional customer experience and excellent customer care.
  • •Ensure customer safety and wellbeing by following health and safety procedures and staying vigilant.
  • •Support supervision of activities and recreational sessions to create a safe experience.
  • •Set up, check, and safely handle equipment so activities can run effectively.
  • •Maintain high standards of cleanliness and work with colleagues to improve the customer experience.

Pay and Benefits

Salary: GBP 8 - 12.71 hourly
Perks:Gym MembershipEmployee AssistanceWellness Stipend

Key Requirements

  • •Experience working in a customer-facing or customer service environment.
  • •Communicate confidently with people of all ages and abilities.
  • •Maintain a positive, proactive attitude with a genuine desire to make a difference for customers and communities.
  • •Stay calm, alert, and focused in busy or challenging situations.
  • •Be flexible and dependable, comfortable working as part of a team.
Experience:Customer serviceLeisure
Skills:Customer focusCommunicationCalm under pressureTeamworkProactive attitude

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn