Processor Account Servicing and Maintenance - Lending Services AU CARDS (Quezon, National Capital Region (NCR), PH, 1101)

HSBC
Philippines
Workplace: OnsiteContractFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Communication","Problem-solving","Read comprehension","Ability to learn quickly","Ability to meet deadlines"]

Support customers by processing chargebacks and helping customers reclaim funds. Detect potential fraud and identify emerging scam and fraud attack trends. Apply problem-solving techniques to resolve issues accurately while managing read comprehension and meeting tight deadlines. Join a team handling AU cards and loans processes on a 12-month fixed-term contract and be prepared for enhanced vetting as part of the recruitment process.

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FursaFursa
HSBC
HSBC
8 hours ago

Processor Account Servicing and Maintenance - Lending Services AU CARDS (Quezon, National Capital Region (NCR), PH, 1101)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Support customers by processing chargebacks and helping customers reclaim funds. Detect potential fraud and identify emerging scam and fraud attack trends. Apply problem-solving techniques to resolve issues accurately while managing read comprehension and meeting tight deadlines. Join a team handling AU cards and loans processes on a 12-month fixed-term contract and be prepared for enhanced vetting as part of the recruitment process.
Location: Philippines
Workplace: Onsite
Employment Type: Contract · 12 months
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Support customers in raising chargebacks.
  • •Identify possible fraud and help customers reclaim the funds.
  • •Identify upcoming trends and new types of scams and fraud attacks.
  • •Use problem-solving techniques to process and maintain lending services account activities.
  • •Process work with a focus on read comprehension and meeting tight deadlines.

Key Requirements

  • •Education standard to at least high school diploma and be of a legal working age.
  • •Must be proficient in the language(s) required by the process.
  • •Excellent verbal and written communication skills.
  • •Knowledge and experience in problem-solving techniques.
  • •Ability to learn quickly, transfer knowledge appropriately, and meet tight deadlines.
Education:High School
Skills:CommunicationProblem-solvingRead comprehensionAbility to learn quicklyAbility to meet deadlines

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn