Retail Service Operations Team Leader - CO

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 23 - 26 hourlyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Coaching","Communication","Problem-solving","Detail orientation"]

Oversee service and operations for ~10 branches within a market area, mentoring colleagues to meet operational objectives. Conduct branch visits and audits, lead operations huddles, and perform risk management by reviewing and coaching on operational and service reporting. Escalate issues as needed, support branch incident response (including robbery response and manual processing), and maintain knowledge of branch services, technology, and procedures while coordinating with regional and district leaders.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Retail Service Operations Team Leader - CO

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Oversee service and operations for ~10 branches within a market area, mentoring colleagues to meet operational objectives. Conduct branch visits and audits, lead operations huddles, and perform risk management by reviewing and coaching on operational and service reporting. Escalate issues as needed, support branch incident response (including robbery response and manual processing), and maintain knowledge of branch services, technology, and procedures while coordinating with regional and district leaders.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Motivate and coach branch colleagues on service and operations for assigned branches.
  • •Conduct branch visits to perform required audits, observations, and inspections, and participate in branch huddles.
  • •Perform risk management by reviewing, researching, and coaching on operational and service reporting for assigned branches.
  • •Escalate issues immediately and adhere to operational, security, risk, and regulatory policies and procedures.
  • •Support branch incident response (including robbery response and manual processing) and communicate performance to Regional Service Operations Manager and District Manager(s).

Pay and Benefits

Salary: USD 23 - 26 hourly
Perks:Health InsuranceLife InsuranceDisability InsuranceRetirement SavingsPaid Leave

Key Requirements

  • •High School Diploma or GED.
  • •3 years of retail service with operational experience.
  • •Experience leading or influencing a team (preferred: 3 years).
  • •Branch banking experience with operational focus.
  • •Comfort with technology and experience with MS Office applications.
Education:High School
Skills:CoachingCommunicationProblem-solvingDetail orientation
Tech Stack:MS Office

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn