Client Implementation Specialist

Distro
Canada
Workplace: OnsiteFull timeCAD 70,000 - 80,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: associatesSkills: ["Analytical skills","Time management","Written communication","Verbal communication","Project management","Problem solving","Liaison"]

Own the end-to-end implementation experience for new clients, acting as their primary point of contact while ensuring successful setup in Prism (HRIS) and onboarding to the ongoing service model. Manage multiple implementations at once, run first payrolls, train clients, develop and execute implementation project plans, maintain CRM milestones, and review payroll/HR data for accuracy.

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FursaFursa
Distro
Distro
4 days ago

Client Implementation Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Own the end-to-end implementation experience for new clients, acting as their primary point of contact while ensuring successful setup in Prism (HRIS) and onboarding to the ongoing service model. Manage multiple implementations at once, run first payrolls, train clients, develop and execute implementation project plans, maintain CRM milestones, and review payroll/HR data for accuracy.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Complete client shell setup and create dashboards in Prism (HRIS) for new clients.
  • •Manage multiple client implementations, run first payroll(s), and train newly onboarded clients.
  • •Develop and execute implementation project plans and act as a liaison between internal stakeholders.
  • •Consult with clients on payroll, HR, and benefit needs and recommend solutions based on client concerns.
  • •Maintain Client Space (CRM) by updating milestones and tasks, and review/audit client payroll and HR data for accuracy.

Pay and Benefits

Salary: CAD 70,000 - 80,000 annually
Perks:Health InsuranceDentalVisionRetirementPaid LeaveParental Leave

Key Requirements

  • •3 years of related experience required.
  • •Associate degree preferred.
  • •Knowledge of HR/Payroll Outsourcing and/or PEO industry is required.
  • •Experience with HRIS/CRM/systems.
  • •Payroll & tax subject matter knowledge.
Experience:3+ yearsHR technologyHR outsourcingPEO
Education:Associate's
Skills:Analytical skillsTime managementWritten communicationVerbal communicationProject managementProblem solvingLiaison
Tech Stack:PrismHRISCRM

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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