Senior IT Support Engineer

Gomotive
Nashville
Workplace: HybridFull timeUSD 125,000 - 170,000 annuallyFunction: IT Support & HelpdeskExperience: 5+ yearsSkills: ["Hands-on","Systems-minded","Cross-functional communication","Documentation","Stakeholder management","Problem-solving","Independent project execution"]

Design, build, and scale corporate IT systems supporting a hybrid global workforce, including end-user computing, identity and access, collaboration tools, and office/remote connectivity. Tackle complex troubleshooting and root-cause analysis across endpoints, collaboration platforms, identity, and network layers. Create secure internal automation using agentic development practices, and improve reliability, security, monitoring, documentation, and supportability while translating stakeholder needs into well-engineered solutions.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Gomotive
Gomotive
1 day ago

Senior IT Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 minutes agoStatus: Live

Job Summary

Design, build, and scale corporate IT systems supporting a hybrid global workforce, including end-user computing, identity and access, collaboration tools, and office/remote connectivity. Tackle complex troubleshooting and root-cause analysis across endpoints, collaboration platforms, identity, and network layers. Create secure internal automation using agentic development practices, and improve reliability, security, monitoring, documentation, and supportability while translating stakeholder needs into well-engineered solutions.
Location: Nashville
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Design, implement, and improve scalable corporate IT infrastructure and services for office and remote employees.
  • •Lead complex troubleshooting and root-cause analysis across endpoints, identity, collaboration platforms, and network layers to restore service quickly.
  • •Design and build secure, scalable internal tools that automate workflows and improve employee productivity.
  • •Build and maintain technical standards, documentation, and operational processes to improve reliability, security, monitoring, and supportability.
  • •Translate business and stakeholder needs into well-engineered solutions, partnering across teams and third-party vendors when needed.

Pay and Benefits

Salary: USD 125,000 - 170,000 annually
Perks:Health InsurancePharmacyDentalOpticalPaid LeaveDisability CoverageLife Insurance401k

Key Requirements

  • •5+ years of experience in IT engineering, systems administration, network engineering, or a related corporate IT role.
  • •Expertise supporting modern corporate IT environments, including identity platforms, collaboration tools, endpoint operating systems, and device management.
  • •Ability to plan and execute complex projects independently and identify root causes to drive solutions aligned to departmental goals.
  • •Strong written documentation and cross-functional communication skills, able to operate as a reliable technical advisor.
  • •Comfort hands-on troubleshooting and problem-solving across multiple layers of the IT environment.
Experience:5+ years
Skills:Hands-onSystems-mindedCross-functional communicationDocumentationStakeholder managementProblem-solvingIndependent project execution
Tech Stack:Identity platformsCollaboration toolsEndpoint operating systemsDevice managementNetwork layersMonitoringIT documentationInternal toolsAgentic development

Company Brief

Gomotive
Provides a cloud-based fleet safety and compliance platform with digital driver logs, vehicle inspection checklists, workflows, and reporting tools to help transportation and delivery fleets improve safety and meet regulatory requirements.
Industry: Supply Chain Technology
Website